Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience superior HD video and peer-to-peer WebRTC technology designed to deliver exceptional quality and minimal latency. Utilize Ant Media Server to stream high-definition video and audio to vast audiences effortlessly. Enjoy pristine HD audio tailored for web users, accompanied by a conference call bridge accessible for phone participants. Upload your presentations and seamlessly share slides with a live audience, enhancing the overall viewing experience. Present your desktop screen or any application window to provide a more engaging interaction. Implement a customizable registration page to require webinar attendees to sign up in advance. Effortlessly send meeting invitations to participants through our integrated email invite system. Engage in text chat with the entire meeting group or have private conversations with other attendees. Record your sessions and download them as .mp4 files for convenient playback or sharing later. Ensure maximum security for your video conferences by creating unique access keys for every participant. Choose between a co-branded subdomain for your account or opt for a fully private branded domain. Securely exchange documents with other attendees and save files for reference in future meetings, fostering collaboration and efficiency. This comprehensive solution streamlines the process of conducting virtual meetings and webinars, making it adaptable for various professional needs.
Description
Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.
API Access
Has API
No
API Access
Has API
No
Integrations
WebRTC
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Internet MegaMeeting
Founded
2003
Country
United States
Website
www.megameeting.com
Vendor Details
Company Name
Compunetix
Founded
1968
Country
United States
Website
www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
Yes
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
Yes
Board Meetings
Yes
Committee Meetings
No
Internal Meetings
Yes
Invitation Management
Yes
Legislative Meetings
Yes
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
Yes
Scheduling
Yes
Travel Management
No
Voting Management
No
Video Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Virtual Event Platforms
Alerts/Notifications
Yes
Attendee Management
Yes
Customizable Branding
No
Event Management
No
File Sharing
No
Lead Capture
No
Live Audio/Video Chat
Yes
Live Text Chat
Yes
Mobile Access
No
Moderation
No
Pre-made Templates
No
Presentation Tools
Yes
Q&A
Yes
Reporting/Analytics
Yes
Social Media Promotion
No
Surveys/Polls
Yes
Virtual Booths
No
Virtual Lobby
No
Web Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Webinar
Alerts/Notifications
Yes
Customizable Branding
No
Event Management
No
Live Chat
Yes
Multi-Presenter
No
On-Demand Webinars
No
Polls / Voting
Yes
Q & A
Yes
Reporting/Analytics
Yes
Screen Sharing
Yes
Social Media Promotion
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No