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Average Ratings 0 Ratings
Description
Innovate to streamline processes. Innovate to address challenges. Innovate rooted in expertise. Develop innovative solutions for complex healthcare issues that enhance the experiences of both clinicians and patients. Establishing trustworthy relationships is key. Solutions must be simple, intelligent, and user-friendly. They should be automated yet tailored to individual needs. Offer diverse interaction modes: whether through voice, text, video, or notifications. Implement selective escalations for effective communication. Foster meaningful dialogues and ensure actionable tasks for prompt interventions. Utilize retrospective, diagnostic, and predictive approaches to improve care. Leverage population analytics for better insights. Provide real-time dashboards for immediate updates. Enable on-demand reporting that can be customized. Deliver a SaaS solution from a secure, HIPAA-compliant cloud environment. Design a robust architecture capable of supporting the management of hundreds of thousands or even millions of lives. Focus on understanding each individual member. Make data-driven, adaptive decisions for enhanced care strategies. Roll out automated programs and campaigns to streamline processes. Aim to reduce care management costs while simultaneously boosting member engagement and improving health outcomes. Ultimately, the goal is to create a healthcare ecosystem that is not only efficient but also compassionate.
Description
For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders.
We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.
API Access
Has API
No
API Access
Has API
No
Integrations
Practice-Web Dental
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Medsolis
Country
India
Website
www.medsolis.com
Vendor Details
Company Name
TeleVox
Founded
1992
Country
United States
Website
televox.com
Product Features
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
No
Care Plans
Yes
Care Summaries
Yes
EHR-Agnostic
No
Health Record Access
Yes
Intake Forms
No
Lab Results
Yes
Prescription Renewals
No
Secure Messaging
Yes
Video Consultations
No
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
No
Recurring Appointments
Yes
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Patient Portal
Appointment Confirmations
No
Appointment Scheduling
No
Bill Payment
No
Care Plans
No
Care Summaries
No
EHR-Agnostic
No
Health Record Access
No
Intake Forms
No
Lab Results
No
Prescription Renewals
No
Secure Messaging
No
Video Consultations
No