Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Mediatrix Sentinel CS is an advanced Session Border Controller (SBC) tailored for small to medium-sized enterprises, capable of being deployed in virtual settings whether on-site or within the cloud. It employs the same Microsoft Teams-certified DGW software as its hardware counterparts, guaranteeing smooth integration and support for Direct Routing capabilities. Among its notable features are SIP normalization, network demarcation, survivability, and a range of security protocols, including TLS/SRTP encryption and SIP-based firewalls designed to thwart DoS attacks. The Sentinel CS can manage over 6,000 concurrent sessions and accommodate more than 15,000 registered users without the need for extra licensing. To maintain service availability, it intelligently reroutes calls to secondary servers or the PSTN in case of primary server failures. Additionally, it offers QoS monitoring, remote mass management, and sophisticated troubleshooting tools, which not only help in reducing network maintenance costs but also enhance overall customer service quality. This makes the Sentinel CS an ideal choice for businesses looking to ensure reliable communication solutions amidst varying operational demands.
Description
Sentinel is a comprehensive platform designed for incident management, emergency mass notifications, and business continuity. This crisis communications tool enhances and speeds up your response during emergencies. With its dynamic digital features, users can issue mass alerts, share important documents, engage in chat discussions, and participate in instant conference calls. Built with a mobile-first approach, Sentinel ensures accessibility anytime and anywhere. Administrators can monitor the situation in real-time, with all information securely stored for analysis after incidents occur. It operates on a single-tenant, secure cloud infrastructure, safeguarding against potential cyber threats and server failures. Additionally, the Sentinel crisis console incorporates two-factor authentication, providing an additional security measure. Clients can also opt for a customizable white-label version of the Sentinel incident management app, enabling them to incorporate their branding. This versatile platform is widely utilized for managing critical incidents and crisis responses in various industries, including finance, law, entertainment, and engineering. Its adaptability and robust security measures make Sentinel an essential tool for organizations aiming to enhance their crisis management capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
KVM
No
Microsoft Teams
No
VMware Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
M5 Technologies
Founded
1992
Website
www.m5t.com/pages/mediatrix-sentinel-cs
Vendor Details
Company Name
YUDU
Founded
2007
Country
United Kingdom
Website
www.yudu.com/sentinel
Product Features
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No