Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
Description
Pairio is a Mac application designed for seamless screen sharing and remote control, allowing users to connect with teammates instantly and collaborate on the same display. The clarity of the visuals ensures that even intricate code and small text remain legible. Users have the option to allow their teammates to annotate their screen or take control of the mouse and keyboard when necessary. Integrated video and audio capabilities enhance communication, and there is an option to conceal applications like email or messaging from the shared view. The free tier offers access to all features along with 10 hours of calls each month, while the Pro version costs €15 per month in the EU and $15 per month in other regions, providing unlimited call duration. Calls are secured with end-to-end encryption, and the application is developed and hosted within the European Union, ensuring compliance with local data protection regulations. With its user-friendly interface and robust features, Pairio stands out as a reliable tool for remote collaboration.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Chatra
Yes
Google Calendar
No
Intercom
Yes
LiveChat
Yes
Olark
Yes
Re:amaze
Yes
Slaask
Yes
SnapEngage
Yes
Zendesk
Yes
tawk.to
Yes
Integrations
Chatra
No
Google Calendar
Yes
Intercom
No
LiveChat
No
Olark
No
Re:amaze
No
Slaask
No
SnapEngage
No
Zendesk
No
tawk.to
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Pricing Details
$15/month/user
Free plan: all features and 10 call hours/month; no card required. Pro: $15/month/user outside the EU or €15/month/user in the EU for unlimited hours. Billed monthly in advance; renews automatically until cancelled. Prices include applicable taxes where required.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Vendor Details
Company Name
Pairio
Founded
2026
Country
Netherlands
Website
pairio.app
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Product Features
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Alternatives
Alternatives
No Alternatives