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Average Ratings 9 Ratings

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ease
features
design
support

Description

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

Description

Median.co, formerly GoNative, is the leading solution used to build full-feature iOS and Android webview applications. The Median platform can be used to convert any website into a native application without native development. App Studio: Create a native mobile app with all features directly in your browser. Customize your app's branding, native interface, and all features. Native Plugins: Increase user engagement with native features such as push notifications, biometric verification, QR/Barcode scanning, and much more. JavaScript Bridge: Add powerful native features without writing *any* native code. App Updates are seamless: Users access web content changes instantly, without the need to publish an updated version. Want to instantly convert your website into a mobile app? Enter your URL at median.co and preview in browser-based simulators in seconds.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Intercom Yes 
Adjust No 
Apple Pay No 
Auth0 No 
Chatra Yes 
Crashlytics No 
Facebook No 
Facebook Ads No 
Firebase No 
Google AdMob No 
Google Analytics No 
Kaltura No 
Meta Ads No 
Microsoft Intune No 
Optimizely One No 
Salesforce Agentforce Marketing No 
Slaask Yes 
Twilio No 
Zendesk Yes 

Integrations

Intercom Yes 
Adjust Yes 
Apple Pay Yes 
Auth0 Yes 
Chatra No 
Crashlytics Yes 
Facebook Yes 
Facebook Ads Yes 
Firebase Yes 
Google AdMob Yes 
Google Analytics Yes 
Kaltura Yes 
Meta Ads Yes 
Microsoft Intune Yes 
Optimizely One Yes 
Salesforce Agentforce Marketing Yes 
Slaask No 
Twilio Yes 
Zendesk No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Median

Founded

2017

Country

United States

Website

www.hellomedian.com

Vendor Details

Company Name

Median.co

Founded

2014

Country

United States

Website

median.co

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Product Features

App Makers

Collaboration Tools No 
Compatibility Testing Yes 
Deployment Management Yes 
Drag & Drop No 
For eCommerce Yes 
Forms Creation No 
Iteration Management No 
Mobile Apps Yes 
No-Code Yes 
Pre-Built Templates No 
Visual Modeling No 
Web Apps No 
Workflow Management No 

Mobile App Development

Access Controls / Permissions No 
Any App Development Language Yes 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Drag and Drop Editor Yes 
Enterprise Mobility (EMM/MAM) Yes 
FaceID and TouchID Yes 
For Consumer Apps Yes 
For Enterprise Apps Yes 
Integration Options Yes 
Mobile App Security Yes 
Multi-Factor Authentication (MFA) Yes 
Multiple Apps from Same Base Yes 
No Dependencies No 
No-Code Yes 
Reporting / Analytics Yes 
Single Sign-On (SSO) Yes 
Source Control No 
Visual Editor Yes 

Alternatives

Alternatives

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