Average Ratings 0 Ratings
Average Ratings 9 Ratings
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
Description
Median.co, formerly GoNative, is the leading solution used to build full-feature iOS and Android webview applications. The Median platform can be used to convert any website into a native application without native development.
App Studio: Create a native mobile app with all features directly in your browser. Customize your app's branding, native interface, and all features.
Native Plugins: Increase user engagement with native features such as push notifications, biometric verification, QR/Barcode scanning, and much more.
JavaScript Bridge: Add powerful native features without writing *any* native code.
App Updates are seamless: Users access web content changes instantly, without the need to publish an updated version.
Want to instantly convert your website into a mobile app? Enter your URL at median.co and preview in browser-based simulators in seconds.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Intercom
Yes
Adjust
No
Apple Pay
No
Auth0
No
Chatra
Yes
Crashlytics
No
Facebook
No
Facebook Ads
No
Firebase
No
Google AdMob
No
Integrations
Intercom
Yes
Adjust
Yes
Apple Pay
Yes
Auth0
Yes
Chatra
No
Crashlytics
Yes
Facebook
Yes
Facebook Ads
Yes
Firebase
Yes
Google AdMob
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Vendor Details
Company Name
Median.co
Founded
2014
Country
United States
Website
median.co
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Product Features
App Makers
Collaboration Tools
No
Compatibility Testing
Yes
Deployment Management
Yes
Drag & Drop
No
For eCommerce
Yes
Forms Creation
No
Iteration Management
No
Mobile Apps
Yes
No-Code
Yes
Pre-Built Templates
No
Visual Modeling
No
Web Apps
No
Workflow Management
No
Mobile App Development
Access Controls / Permissions
No
Any App Development Language
Yes
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Drag and Drop Editor
Yes
Enterprise Mobility (EMM/MAM)
Yes
FaceID and TouchID
Yes
For Consumer Apps
Yes
For Enterprise Apps
Yes
Integration Options
Yes
Mobile App Security
Yes
Multi-Factor Authentication (MFA)
Yes
Multiple Apps from Same Base
Yes
No Dependencies
No
No-Code
Yes
Reporting / Analytics
Yes
Single Sign-On (SSO)
Yes
Source Control
No
Visual Editor
Yes