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Description
For over two decades, TelTech Systems has pioneered advancements in Healthcare Patient Communication, driven by a vital mission to equip medical practices with an intuitive platform that boosts patient engagement and enhances operational efficiency. Our unwavering commitment has consistently been to develop innovative solutions that fulfill this mission. By enabling practices to automate patient messaging across various formats, we empower healthcare providers, including hospitals and other organizations, to communicate more effectively in ways that resonate with their patients, thus fostering a genuinely patient-centered experience. The medical services provided by TelTech Systems feature a communication platform specifically designed to streamline interactions, minimizing cancellations and “no-shows” while positively influencing financial performance. MediCall stands out as a fully cloud-based system, offering tailored options for voice calling, text, and email notifications, ensuring that practices can engage with their patients in the most effective manner possible. With this comprehensive approach, we continue to redefine the standards of patient communication in the healthcare industry.
Description
Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.
API Access
Has API
API Access
Has API
Integrations
ADP Comprehensive Services
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
VBVoice
Integrations
ADP Comprehensive Services
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
VBVoice
Pricing Details
$999 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TelTech Systems
Founded
1993
Country
United States
Website
www.teltechsystems.com
Vendor Details
Company Name
Vocantas
Founded
1994
Country
Canada
Website
www.vocantas.com
Product Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Product Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
