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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience a health benefits program that prioritizes members and keeps them coming back for more. Our Care Guides, who are knowledgeable real people, provide quick and compassionate assistance to help users locate and schedule care seamlessly in real time, boasting an average initial response time of just 45 seconds. Medefy consolidates all elements of your benefits plan into a single, easy-to-navigate app hub, streamlining member access and decision-making. Members receive support even before they realize they need it, with guidance provided at every stage of their care journey. This ensures that they maximize the value of your benefits program. Unlike other platforms that complicate the user experience with multiple layers of hurdles before reaching a representative, Medefy offers immediate, on-the-spot assistance, preventing users from facing critical health decisions in isolation. Ultimately, we believe that everyone deserves a simpler and more supportive approach to managing their health benefits.

Description

The Virtual Benefits Administrator (VBA) stands out as the top cloud-based software solution for benefits administration in the industry. Offering comprehensive functionality and limitless adaptability, VBA empowers users to effectively create and oversee various health benefits, including medical, vision, dental, disability, Medicaid, Medicare, Medicare Supplement, care management, long-term care, health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement accounts (HRAs), and COBRA. This extensive range of services positions VBA as an essential tool for organizations looking to streamline their benefits management processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Context 4 Health Plans Suite No 
Magellan Rx No 
RedCard No 
Southern Scripts No 

Integrations

Context 4 Health Plans Suite Yes 
Magellan Rx Yes 
RedCard Yes 
Southern Scripts Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Medefy

Founded

2013

Country

United States

Website

www.medefy.com

Vendor Details

Company Name

Virtual Benefits Administrator

Founded

1997

Country

United States

Website

www.vbasoftware.com

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management No 
Disability Insurance Administration No 
Employee Benefits Administration No 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers No 
For Employers No 
HIPAA Compliant No 
Health Insurance Administration No 
Life Insurance Administration No 
Online Benefits Enrollment No 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Product Features

Benefits Administration

COBRA Administration Yes 
Claims Management Yes 
Deduction Management No 
Disability Insurance Administration Yes 
Employee Benefits Administration Yes 
FMLA Administration Yes 
FSA Administration Yes 
Flexible Spending Accounts No 
For Brokers Yes 
For Employers Yes 
HIPAA Compliant Yes 
Health Insurance Administration Yes 
Life Insurance Administration Yes 
Online Benefits Enrollment Yes 
Premium Billing No 
Provider Management Yes 
Retiree Administration Yes 
Retirement Plan Management No 

Claims Processing

Adjustor Management Yes 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management Yes 
Customer Management Yes 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration Yes 

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