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features
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support

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Write a Review

Description

We assist organizations in carrying out market research surveys by connecting them with experienced healthcare professionals and patients. Our goal is to transform your questionnaire into a professional and dynamic online survey that captivates participants. We specialize in recruiting credible and vetted healthcare professionals and patients for your research initiatives. Additionally, we provide tools to access and interpret the collected data through a variety of reports and deliverables. Traditionally, healthcare surveys have been intricate and not designed for mobile use, but we have changed that paradigm. With the increasing reliance on mobile devices by healthcare professionals and patients for survey participation, we ensure that your surveys are optimized for all screen sizes. Our services are focused on helping organizations gather and analyze insights from healthcare stakeholders. Although we have a long-standing presence in this field, we maintain a startup mentality, constantly innovating, experimenting, and challenging the status quo. This journey has been fascinating, and we are excited about what lies ahead as we continue to grow and evolve. Each step we take propels us further into the future of healthcare research.

Description

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Dentrix No 
DrChrono No 
EagleSoft No 
NextGen Healthcare EHR No 
Veradigm Practice Management No 

Integrations

AdvancedMD Yes 
Dentrix Yes 
DrChrono Yes 
EagleSoft Yes 
NextGen Healthcare EHR Yes 
Veradigm Practice Management Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MedSurvey

Country

United States

Website

www.medsurvey.com/business/

Vendor Details

Company Name

RepuGen

Founded

2016

Country

United States

Website

www.repugen.com

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

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