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Description
Empower your clientele to effectively organize their trips to your store and elevate their overall experience with the MeQue queue management system. MeQue facilitates social distancing while preserving both customer satisfaction and operational effectiveness through options like virtual queuing, scheduled appointments, and contactless online order pickups. Regardless of the circumstances, we recognize the significance of customer experience and your desire for your patrons to feel secure, content, and free from stress. Offer your customers a simple, adaptable, and engaging way to schedule appointments across any platform. Enhance communication with automated notifications and two-way interactions to eliminate on-site waiting periods. Streamline your customer management processes and enhance the quality of service provided. By removing lines and accelerating transactions, you can make customer journeys more efficient. Allow customers to join the queue from anywhere and receive real-time updates on their wait times and positions, ensuring they remain informed throughout the process. Ultimately, this capability enables you to anticipate and plan more effectively, allowing you to concentrate on meeting customer needs and preferences. Additionally, with improved insights into customer behavior, you can make strategic adjustments to your operations.
Description
Customers can easily join the queue by scanning a QR Code available at your storefront or visiting a designated web URL on their mobile devices, eliminating the need for any app downloads. They can simply utilize the built-in web browser on their phones to access the queue status page, which provides real-time updates about their position in line. Our QueuePad mobile application prioritizes social distancing, ensuring a safer environment for both customers and staff. The interface displays a list of customers currently waiting, along with their arrival times, estimated wait durations, and any pertinent notes about their requests. Additionally, by clicking on a phone icon, you can initiate a call or send an SMS to any customer in the queue. Customers can select from a range of services, each representing a separate queue, with a maximum of three services enabled at one time. The system is capable of sending automated SMS notifications to customers as they approach the Nth position in line, provided that you have a valid SMS Gateway API account and an active Wi-Fi connection. This feature helps keep customers informed without requiring them to physically wait on-site, enhancing their overall experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
N7
Founded
2017
Country
United Kingdom
Website
www.n7.io/meque-remote-virtual-que-management.html
Vendor Details
Company Name
QueuePad
Country
Philippines
Website
www.queuepad.com
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking