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Description

Maya AI helps teams handle high volumes of conversations and follow-up across recruiting, sales, customer support, and retention. It can qualify people, schedule next steps, keep information updated, and connect with the business systems teams already use. By combining conversational AI with workflow automation and business context, Maya reduces repetitive work while keeping people involved in the decisions and relationships that matter.

Description

Utilizing Merkle's extensive data resources and advanced proprietary knowledge models, GenCX empowers brands to forge deeper connections with their customers by enhancing their understanding of interactions, behaviors, and sentiments. By partnering with GenCX, brands can quickly and dependably seek expert advice to create and implement superior customer experiences, leveraging insights derived not only from their own data but also informed by learnings from the entire US population. Our consulting services aim to revolutionize customer experiences through various interactions, emphasizing technology as the vital catalyst for transformation. We assist companies in pinpointing opportunities for innovation in products and services, crafting effective monetization and growth strategies, and promoting agility and organizational change, all crucial for keeping pace with rapidly evolving customer expectations. Ultimately, our goal is to ensure that brands not only meet but also exceed the demands of their clientele in today’s fast-paced market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services Yes 
Canopy No 
Google Yes 
HubSpot AI Prospecting Agent Yes 
Salesforce Yes 

Integrations

AWS AI Services No 
Canopy Yes 
Google No 
HubSpot AI Prospecting Agent No 
Salesforce No 

Pricing Details

Demo
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Maya

Founded

2021

Country

United States

Website

mayaknows.com

Vendor Details

Company Name

Merkle

Country

United States

Website

www.merkle.com/en/services/analytics-data-platforms/data-science-artificial-intelligence/gencx.html

Product Features

Alternatives

Alternatives