Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Maya AI helps teams handle high volumes of conversations and follow-up across recruiting, sales, customer support, and retention.
It can qualify people, schedule next steps, keep information updated, and connect with the business systems teams already use.
By combining conversational AI with workflow automation and business context, Maya reduces repetitive work while keeping people involved in the decisions and relationships that matter.
Description
Utilizing Merkle's extensive data resources and advanced proprietary knowledge models, GenCX empowers brands to forge deeper connections with their customers by enhancing their understanding of interactions, behaviors, and sentiments. By partnering with GenCX, brands can quickly and dependably seek expert advice to create and implement superior customer experiences, leveraging insights derived not only from their own data but also informed by learnings from the entire US population. Our consulting services aim to revolutionize customer experiences through various interactions, emphasizing technology as the vital catalyst for transformation. We assist companies in pinpointing opportunities for innovation in products and services, crafting effective monetization and growth strategies, and promoting agility and organizational change, all crucial for keeping pace with rapidly evolving customer expectations. Ultimately, our goal is to ensure that brands not only meet but also exceed the demands of their clientele in today’s fast-paced market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AWS AI Services
Yes
Canopy
No
Google
Yes
HubSpot AI Prospecting Agent
Yes
Salesforce
Yes
Integrations
AWS AI Services
No
Canopy
Yes
Google
No
HubSpot AI Prospecting Agent
No
Salesforce
No
Pricing Details
Demo
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Maya
Founded
2021
Country
United States
Website
mayaknows.com
Vendor Details
Company Name
Merkle
Country
United States
Website
www.merkle.com/en/services/analytics-data-platforms/data-science-artificial-intelligence/gencx.html