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Description
Maxim stands out as the premier membership and direct marketing platform within the UK gaming industry and various other fields. Our core offering fuses the capabilities of CRM (Customer Relationship Management) with membership management systems, transforming how data is securely handled and enhancing marketing effectiveness for businesses like yours. By utilizing MAXIM, you will have a holistic understanding of your customers, enabling you to grasp their needs, preferences, and behaviors fully. This critical information allows you to tailor your marketing efforts, provide outstanding customer experiences, and ultimately increase loyalty and satisfaction among your clientele. MAXIM transcends conventional CRM platforms by effortlessly combining membership management features and regulatory compliance. From the initial sign-up through the entire membership journey, our solution streamlines the entire lifecycle of members. This not only boosts engagement and retention rates but also significantly cuts down on administrative tasks, making your operations more efficient in the process. In a competitive landscape, leveraging MAXIM can be your key to staying ahead and ensuring sustainable growth.
Description
Harnessing and utilizing responses can significantly enhance customer engagement efforts. Effectively documenting customer issues during or following support interactions is crucial for improvement. By analyzing customer feedback, businesses can pinpoint areas where service may be lacking. Unlike conventional loyalty programs that primarily aim to retain customers, advanced customer engagement strategies evaluate various customer actions that contribute value to the business. An integrated marketing management solution provides insights into marketing initiatives, oversight of budgets and resources, and enables the creation of automated, multi-channel campaigns. Additionally, a user-friendly designer facilitates the easy arrangement of different question types onto forms through simple drag-and-drop functionality. Distribution methods encompass emailing leads or contacts, as well as embedding links or iframes within webpages. With a focus on comprehensive customer behavior, these strategies not only enhance retention but also foster deeper connections and value creation within the organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISD Computer Services
Country
United Kingdom
Website
www.isdgroup.uk/products/maxim/
Vendor Details
Company Name
River CRM
Country
Taiwan
Website
www.rivercrm.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management