Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Maxe AI Employee serves as a cloud-based phone assistant that enables small and expanding businesses to manage their communication needs independently. Tailored for various roles such as receptionist, sales, customer service, appointment scheduling, or order processing, it leverages pre-approved business information to effectively respond to incoming calls and inquiries. Additionally, it is capable of gathering caller and lead information, qualifying questions, recording requests for quotes or appointments, and seamlessly transferring callers to a human representative when necessary. Businesses have the flexibility to customize its greeting, knowledge base, responsibilities, language preferences, and call transfer protocols. The basic setup process is designed to be completed in approximately 10 minutes, though more complex activations and workflows may require additional time. This service is particularly beneficial for organizations that receive a high volume of inquiries, such as those in home services, childcare, dining, logistics, distribution, retail, property management, and various professional services. It is specifically designed for handling incoming calls and is not intended for making outbound cold calls or sending mass text messages. Furthermore, Maxe AI Employee provides an accessible solution for businesses aiming to enhance their customer engagement without the need for extensive resources.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cal.com
No
Google Calendar
No
Google Sheets
No
QuickBooks Online
No
Slack
No
WhatsApp
No
Xero
No
Zapier
No
n8n
No
Integrations
Cal.com
Yes
Google Calendar
Yes
Google Sheets
Yes
QuickBooks Online
Yes
Slack
Yes
WhatsApp
Yes
Xero
Yes
Zapier
Yes
n8n
Yes
Pricing Details
$99/month
Subscription plans are $99, $199, or $349 per month. Tailor-made AI employee engagements start at $2,500.
Free Trial
No
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Maxe Feed Holdings LLC
Country
United States
Website
maxefeed.com/ai-employee
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com