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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Mawidi offers tailored AI solutions for reception and appointment automation in both Arabic and English, specifically designed for service-oriented businesses in Qatar, with its main office located in Doha. The platform features configured workflows for WhatsApp and voice communications that facilitate booking inquiries, manage appointments within Mawidi, and allow for rescheduling, cancellations, and transitions to the business's personnel. For eligible services, QAR deposit payment links can be utilized through a designated company payment account, with payment confirmations sent upon successful transactions. The functionalities available to users depend on their chosen plan, the service providers they connect with, and their overall business configuration. Before activation, it is crucial to confirm the necessary languages, booking guidelines, and escalation procedures. Currently, integration with Google Calendar or Outlook does not generate customer booking events within those respective calendars. Users are encouraged to review the pricing details for the latest terms associated with each plan. Additionally, Mawidi continuously seeks to enhance its offerings based on user feedback and market trends.

Description

ReceptFlow serves as an intelligent receptionist tailored for tradespeople and service-oriented enterprises, providing round-the-clock assistance for phone calls and website inquiries, qualifying potential leads, and directly scheduling appointments in Google Calendar. Businesses can customize the platform with their specific services, operational hours, frequently asked questions, and relevant industry information, and they can implement the chat widget on their site or utilize a dedicated phone number for AI-driven voice interactions. Upon engaging with visitors and callers, the AI effectively welcomes them, addresses common inquiries, gathers essential details such as names, contact information, job types, locations, urgency levels, and other pertinent data, subsequently sending qualified leads through SMS and email notifications. The phone receptionist boasts a natural-sounding voice that adeptly accommodates Australian accents, suburb names, and industry-specific language, while also offering the option to divert existing business numbers to this service. Additionally, the website chat widget operates continuously to capture inquiries, ensuring that no potential client is overlooked, even beyond regular business hours. By seamlessly integrating with Google Calendar, ReceptFlow ensures real-time availability checks and confirms appointments without the risk of double-booking, enhancing overall operational efficiency. This comprehensive solution not only streamlines communication but also boosts productivity for businesses in the service sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar No 
WhatsApp Yes 

Integrations

Google Calendar Yes 
WhatsApp No 

Pricing Details

$279
Free Trial Yes 
Free Version No 

Pricing Details

$79.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mawidi

Founded

2023

Country

Qatar

Website

mawidi.com/en

Vendor Details

Company Name

ReceptFlow

Country

Australia

Website

www.receptflow.com

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