Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Trusted for essential applications without the need for coding, Matroid's software detects visual defects using any camera across various spectra. This advanced computer vision technology ensures dependable safety-critical inspections while maintaining digital traceability. Furthermore, Matroid automatically confirms that human operators adhere to established standard operating procedures. The system is designed to continually observe and validate manual operations, recording timestamps, cycle counts, and cycle durations for analysis. Users can benefit from customizable real-time alerts, video analytics, playback options, and much more to enhance decision-making. By harnessing actionable insights, organizations can drive ongoing improvement initiatives. The innovative technology implemented by Matroid not only identifies unsafe conditions but also provides instant notifications and allows for the reporting of safety incidents through video playback. In addition, Matroid consistently tracks and verifies tasks performed at gates, delivering real-time operational insights that empower ground operations to refine their processes continuously. This comprehensive monitoring capability significantly enhances overall safety and efficiency in various operational environments.
Description
Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50/month/5 users
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Matroid
Founded
2016
Country
United States
Website
www.matroid.com
Vendor Details
Company Name
OptimaTech Limited
Founded
2023
Country
New Zealand
Website
www.optimatech.co.nz/
Product Features
Computer Vision
Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback