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features
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support

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Description

Matrix by M1 Intel is a cutting-edge CRM designed specifically for hotel sales and multi-property management. It serves as a contemporary alternative to Delphi and STS Cloud, appealing to hotel management companies seeking a user-friendly solution. This platform consolidates leads from sources like Engine, Meeting Broker, and brand portals into a single, manageable inbox. It allows for the monitoring of group sales pipelines across a diverse portfolio with instant reporting features. Crafted by industry professionals who are well aware of the B2B sales obstacles, it eliminates issues such as missed RFPs and disorganized spreadsheets. Users benefit from complete control over their data, ensuring that the ownership remains with them rather than their franchisors. The system simplifies processes related to RFPs, Local Negotiated Rates, and group business operations. With rapid deployment and seamless data migration from older systems, it is engineered for those in sales, sales leadership, revenue management, operations management, and principal/asset management within the hospitality sector. In essence, Matrix enhances operational efficiency and drives sales success in a competitive market.

Description

Efficiently deliver timely, relevant, and tailored email marketing campaigns that grab the attention of your hotel guests. Rapidly announce all hotel promotions, discounts, special offers, and other one-time communications using our user-friendly solution. With our drag-and-drop email editor, you can effortlessly craft stunning, responsive emails for your hotel. Enhance every email with a personal touch through dynamic content, merge tags, segmentation, and automated triggers. Address both positive and negative hotel reviews swiftly and efficiently within the platform. Utilize the ticketing system to report service issues to the appropriate team or department. Evaluate your hotel's performance in comparison to competitors by analyzing online review rankings. Consolidate your hotel's social media accounts in one centralized location to monitor engagement, share updates, track insights, and much more. This comprehensive approach not only streamlines your communication efforts but also enhances guest relationships and drives overall satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Blotout No 
Booking.com No 
BrightSide No 
FairPlanner No 
IDeaS G3 RMS No 
Integrate.io No 
Juyo Analytics No 
Meltano No 
Mosaic by MethodWorx No 
Playable No 
RMS Cloud No 
Singer No 
StayFi No 
Toucan No 
Whistle Messaging No 
Xplenty No 
protel MICE No 

Integrations

Blotout Yes 
Booking.com Yes 
BrightSide Yes 
FairPlanner Yes 
IDeaS G3 RMS Yes 
Integrate.io Yes 
Juyo Analytics Yes 
Meltano Yes 
Mosaic by MethodWorx Yes 
Playable Yes 
RMS Cloud Yes 
Singer Yes 
StayFi Yes 
Toucan Yes 
Whistle Messaging Yes 
Xplenty Yes 
protel MICE Yes 

Pricing Details

$280/hotel/month
Single property: $300 per property, per month. Multiple properties (2+): $280 per hotel, per month. Enterprise: custom volume pricing. Save 5% with annual billing. Free trial available. Exact per-portfolio pricing is confirmed on a short demo call.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

M1 Intel

Founded

2023

Country

United States

Website

m1intel.com

Vendor Details

Company Name

Revinate

Founded

2009

Country

United States

Website

www.revinate.com

Product Features

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

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