Average Ratings 12 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Matidor is a GIS-native field operations platform purpose-built for oil and gas producers, environmental consulting firms, and multi-site operations teams who manage complex, distributed work across remote locations. The platform solves three problems generic project management software cannot. First, it delivers real-time budget control with automated alerts at 70, 90, and 100 percent thresholds so operations managers catch AFE overruns before invoices arrive, not after. Second, its offline-first mobile apps work with zero cellular coverage at remote well sites, pipeline corridors, and wilderness environmental assessment zones. Data syncs automatically when connection returns. Third, its GIS-native architecture puts every project, task, budget, and field update on an interactive map with multi-layer visualization of regulatory zones and environmental constraints. Operations teams use Matidor for well abandonment programs, pipeline integrity inspections, Phase I through III environmental site assessments, remediation tracking, compliance documentation, multi-site construction, and utilities management. Four integrated capabilities: Location Intelligence, Project Management, Budget and Cost Control, and Field Operations. Integrations include QuickBooks Online, Deltek Vantagepoint, ArcGIS, Microsoft Power BI, Harvest, Replicon, and REST API. Implementation takes 4 to 6 weeks with no IT team required. Trusted by 100 plus teams across North America. Free 14-day trial at matidor.com. Founded 2019 in Canada.

Description

Designed specifically for service professionals by those who understand their needs, mHelpDesk empowers modern service providers to expand their operations. As a leading field service software solution, mHelpDesk provides an extensive array of automation features that enable companies to optimize the management of their field technicians, schedule jobs, oversee work orders, invoice customers, handle billing, and receive payments more swiftly. This innovative platform is essential for any service business looking to enhance productivity and streamline their processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
ArcGIS Yes 
Birdeye No 
Deltek Replicon Time Yes 
Deltek Vantagepoint Yes 
Google Analytics No 
Google Calendar No 
Google Workspace No 
Harvest Yes 
Mailchimp No 
Microsoft Power BI Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Online Advanced No 
Square Appointments No 
Square POS No 
Square Payroll No 
Stripe No 
Twilio No 
WordPress No 

Integrations

QuickBooks Online Yes 
ArcGIS No 
Birdeye Yes 
Deltek Replicon Time No 
Deltek Vantagepoint No 
Google Analytics Yes 
Google Calendar Yes 
Google Workspace Yes 
Harvest No 
Mailchimp Yes 
Microsoft Power BI No 
QuickBooks Desktop Premier No 
QuickBooks Online Advanced Yes 
Square Appointments Yes 
Square POS Yes 
Square Payroll Yes 
Stripe Yes 
Twilio Yes 
WordPress Yes 

Pricing Details

395
Our pricing is designed to fit your needs. Contact us for a free quotation.
Free Trial Yes 
Free Version No 

Pricing Details

$99.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Matidor

Founded

2019

Country

Canada

Website

matidor.com

Vendor Details

Company Name

mHelpDesk

Founded

2009

Country

United States

Website

www.mhelpdesk.com

Product Features

Data Management

Customer Data Yes 
Data Analysis No 
Data Capture Yes 
Data Integration Yes 
Data Migration Yes 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management Yes 
Match & Merge No 

EHS Management

Audit Management Yes 
Corrective / Preventive Actions No 
Environmental Management Yes 
Environmental Risk Assessment Yes 
Forms Management Yes 
Incident Management Yes 
Industrial Safety Management No 
Injury Reporting No 
Inspection Management Yes 
MSDS No 
OSHA Recordkeeping No 
Occupational Health Management No 
Safety Risk Assessment Yes 
Training Management No 
Waste Management Yes 

Environmental

Air Management Yes 
Auditing Yes 
Compliance Management Yes 
Document Management Yes 
Emissions Inventory No 
Hazardous Materials Control Yes 
Sustainability Management Yes 
Training Management No 
Waste Management Yes 
Water Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management No 
Customer Database Yes 
Dispatch Management No 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management No 

Oil and Gas

Compliance Management Yes 
Equipment Management Yes 
Inventory Management No 
Job Costing Yes 
Logistics Management Yes 
Maintenance Management No 
Material Management Yes 
Project Management Yes 
Resource Management Yes 
Scheduling No 
Work Order Management Yes 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation Yes 
File Sharing Yes 
Notes Management Yes 
Office Suite No 
Presentation Tools No 
Project Management Yes 
Task Management Yes 
Team Chat Yes 

Project Management

Agile Methodologies No 
Budget Management Yes 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking Yes 
Portfolio Management Yes 
Resource Management No 
Time & Expense Tracking Yes 
Traditional Methodologies No 

Project Portfolio Management

Budget Management Yes 
Collaboration Yes 
Dashboard Yes 
Issue Management Yes 
Milestone Tracking No 
Portfolio Management Yes 
Project Planning Yes 
Requirements Management No 
Resource Management Yes 
Status Tracking Yes 
Task Management Yes 
Time & Expense Tracking No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking Yes 
Payments No 
Quoting No 
Reporting Yes 
Scheduling Yes 
Time Tracking No 

Product Features

Business Management

Billing & Invoicing Yes 
CRM No 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking Yes 
Training Management No 
Vendor Management No 

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Payroll Management No 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management Yes 

Contractor Management

Contractor Database No 
Insurance Tracking No 
License Tracking No 
Permit Tracking No 
Skills & Competencies No 
Task Management Yes 
Work Hour Tracking Yes 

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

Landscape Management

Billing & Invoicing Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Groundskeeping Yes 
Inventory Control Yes 
Irrigation Tracking Yes 
Job Management Yes 
Landscape Design Yes 
Mobile Access Yes 
Payroll Management No 
Plant Database No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling & Appointments Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Oil and Gas

Compliance Management No 
Equipment Management Yes 
Inventory Management Yes 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing Yes 
Real-time Scheduling Yes 
Reservations Yes 
Resource Scheduling No 
Room Booking Management Yes 

Security System Installer

Billing & Invoicing Yes 
Customer Management Yes 
Document Imaging No 
Inventory Management Yes 
Job Costing Yes 
Lead Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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