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Description
A comprehensive, data-driven grasp of business operations is essential for achieving success. The Acquirer Intelligence Center (AIC) serves as an intuitive analytics platform that empowers users with actionable insights related to their portfolio performance. Through AIC, acquirers can access critical datasets, including authorization rates, declines, fraud occurrences, chargebacks, interchange fees, and points of interaction, among others. This platform enables users to identify underperformance against competitive benchmarks, facilitating targeted intervention strategies for improvement. AIC also offers the capability to drill down into any key performance indicator (KPI) while allowing users to manipulate data across various dimensions such as merchant category, specific merchants, time frames, channels, and geographical regions. By utilizing this self-service platform, users can understand their performance metrics directly and avoid delays associated with traditional static reports. This significantly streamlines the process, reducing both the time and resources necessary for generating insights into portfolio performance. Furthermore, AIC provides in-depth analyses on portfolio performance in terms of volume, fraud, and authorization, offering comparisons with customized benchmarks to enhance strategic decision-making. In this way, AIC not only simplifies access to vital data but also promotes a proactive approach to managing portfolio health.
Description
Pulse CRM is a specialized system created for managing customer relationships and portfolio oversight, tailored for independent sales organizations and payment-processing companies, effectively overseeing the entire merchant journey from acquiring leads and submitting applications to underwriting, onboarding, residual payments, and analyzing portfolios. It facilitates automated merchant onboarding across various ISOs and includes integrated risk assessment and underwriting tools that help expedite the approval process. Features for tracking and reporting residuals are specifically designed to align with payment service operations, complemented by comprehensive dashboard analytics that track both agent and merchant performance. Additionally, it provides a centralized approach to workflow automation, enhances document management processes, and incorporates compliance checks, enabling users to move away from cumbersome spreadsheets and multiple separate systems in favor of a cohesive solution that increases efficiency. This innovative tool ultimately empowers organizations to optimize their operational capabilities while improving customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Boutir
No
PremierCashier
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$299 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mastercard
Founded
1966
Country
United States
Website
www.mastercardservices.com/en/solutions/acquirer-intelligence-center
Vendor Details
Company Name
Pulse CRM
Country
United States
Website
pulsecrm.com
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
