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Description
Communicate with your campaign members, leads, and contacts directly through Salesforce by sending emails effortlessly. Utilize an intuitive email Wizard to create, send, and schedule visually appealing emails without any need for HTML expertise. Overcome the typical email restrictions found in Salesforce by dispatching messages that exceed daily or batch limits. Monitor the effectiveness of your emails in real-time to inform future strategies, as you can track metrics such as opens, click-through rates, bounces, complaints, and unsubscribe rates. Craft individual emails for your contacts and leads instantly or plan them for later delivery, ensuring you are informed when your message has been opened or engaged with, allowing you to strategically decide on your next actions. Prioritize the authenticity of contacts on your email list before sending to minimize bounce rates by as much as 98% and enhance your email deliverability. Share marketing materials like PDFs, documents, and videos without any added complexity, and if needed, you can set expiration dates and times for any urgent content to ensure timely access. This comprehensive approach makes email marketing through Salesforce not only efficient but also effective in reaching your audience.
Description
With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp.
Send as many mass emails as you need from Zendesk directly.
Send emails to test recipients
Follow-up campaigns should be launched
With integrated Email Tracking, you can view email statuses.
You can assign campaigns to agents, groups, or brands
Use an alias to type and send emails
Add CCs in your emails
Agents can share contact lists and campaigns
Choose from the list of already created CSV files or import CSV files with data.
Add formatting to your email body
To create brand emails, use HTML code
Integrates with analytics tools
Set up triggers and schedule campaigns
Zendesk tickets can be created with any status automatically
Send internal notes in bulk
Allow contacts to unsubscribe
Get feedback through CSAT surveys and ratings
API Access
Has API
No
API Access
Has API
No
Pricing Details
$39.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$5/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MassMailer
Founded
2016
Country
United States
Website
www.massmailer.io
Vendor Details
Company Name
GrowthDot
Founded
2017
Country
Ukraine
Website
growthdot.com
Product Features
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
Product Features
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
No
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
No
Landing Pages/Web Forms
No
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
No
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
