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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

Description

Telex serves as an efficient real-time notification platform aimed at assisting users in tracking their application performance, enhancing team collaboration, and seamlessly integrating with various third-party services. Its array of features, such as webhook alerts, collaborative channels, and sophisticated monitoring capabilities, keeps users updated on system logs, events, and overall performance consistently. Key Offerings Telex provides a comprehensive collection of monitoring and notification solutions, which includes: Application Performance Monitoring (APM) – Observe app performance metrics in real-time. Server Monitoring – Monitor server health and operational uptime. Cloud Monitoring – Guarantee the smooth operation of cloud services. Database Monitoring – Identify and remedy database problems swiftly. Network Monitoring – Track network traffic and efficiency. Log Monitoring – Review system logs for improved troubleshooting. Webhook Testing – Assess and resolve issues with webhooks efficiently. Additionally, Telex empowers teams to proactively address performance concerns before they escalate, fostering a more resilient application environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Cisco CX Cloud Yes 
Google Cloud Platform Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Exchange Yes 
Microsoft OneDrive Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Nagios Core Yes 
Paessler Building Monitor Yes 
ServiceNow Yes 
ServiceTeam ITSM Yes 
SolarWinds AppOptics Yes 
Splunk Cloud Platform Yes 
TOPdesk Yes 

Integrations

Amazon Web Services (AWS) No 
Cisco CX Cloud No 
Google Cloud Platform No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Exchange No 
Microsoft OneDrive No 
Microsoft SharePoint No 
Microsoft Teams No 
Nagios Core No 
Paessler Building Monitor No 
ServiceNow No 
ServiceTeam ITSM No 
SolarWinds AppOptics No 
Splunk Cloud Platform No 
TOPdesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$10/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Martello

Founded

2009

Country

Ontario - Canada, Texas - USA, New York, USA, Genève - Switzerland, Paris - France, Nice - France

Website

martellotech.com/products/

Vendor Details

Company Name

Telex

Country

United Kingdom

Website

telex.im/

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring No 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring No 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications No 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

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