Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.
Description
Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ServiceNow
Yes
Amazon Web Services (AWS)
Yes
Cisco CX Cloud
Yes
Google Cloud Platform
Yes
HCL BigFix AEX
No
HCL MyXalytics
No
HCL MyXalytics FinOps
No
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Exchange
Yes
Integrations
ServiceNow
Yes
Amazon Web Services (AWS)
No
Cisco CX Cloud
No
Google Cloud Platform
No
HCL BigFix AEX
Yes
HCL MyXalytics
Yes
HCL MyXalytics FinOps
Yes
Microsoft 365
No
Microsoft Azure
No
Microsoft Exchange
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Martello
Founded
2009
Country
Ontario - Canada, Texas - USA, New York, USA, Genève - Switzerland, Paris - France, Nice - France
Website
martellotech.com/products/
Vendor Details
Company Name
Nexthink
Founded
2004
Country
Switzerland
Website
www.nexthink.com
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
No
Uptime Monitoring
Yes
Web Traffic Reporting
No