Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance remarkable customer interactions from their initial search to their most recent visit through our comprehensive digital operations platform designed specifically for the hospitality industry. Marqii seamlessly integrates with top-tier POS systems and online ordering platforms, ensuring that when you update your menu in the POS, changes are reflected automatically across essential platforms like Google, Yelp, Facebook, and Apple Maps. To see how much time Marqii can save your team, utilize our convenient calculator. If managing online reviews feels overwhelming, allow us to handle it for you; we harness the synergy of AI and human expertise to craft tailored and brand-consistent responses to your reviews across various platforms. Simply make your updates through the Marqii dashboard, and you can guarantee that your information remains consistent wherever your guests are looking. Marqii streamlines and automates essential SEO tasks from a single, user-friendly dashboard, empowering your business to reach new heights in visibility and customer satisfaction. With our platform, you can focus on what truly matters—delivering exceptional experiences to your guests.
Description
ResponseScribe is a comprehensive service that specializes in crafting tailored responses to customer reviews, ensuring they align with your brand's voice and are delivered within a few hours. You can swiftly connect your review platforms and personalize your profile to initiate the process. Our team will securely link to the review sites you choose and will require essential details from you to guarantee that each response is unique and representative of your brand. After setting up your account, our experts will promptly start writing individualized replies to your customer feedback, ensuring they arrive within hours. You can monitor the delivery of these custom responses and stay engaged through real-time alerts that allow you to edit or approve any replies directly from your mobile device or email. With text and email notifications, you can choose your level of involvement in the response process. Additionally, our service automatically analyzes customer feedback and identifies trends across all reviews, enabling you to devise strategies for enhancing overall customer satisfaction. By utilizing ResponseScribe, you not only improve communication with your customers but also gain valuable insights into their preferences and concerns.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Yelp
Yes
Apple Maps
Yes
Clover
Yes
GoTab POS
Yes
Google
No
Google Business Profile
Yes
Lightspeed Retail
Yes
Lunchbox
Yes
Olo
Yes
Integrations
Facebook
Yes
Yelp
Yes
Apple Maps
No
Clover
No
GoTab POS
No
Google
Yes
Google Business Profile
No
Lightspeed Retail
No
Lunchbox
No
Olo
No
Pricing Details
$74.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Marqii
Website
marqii.com
Vendor Details
Company Name
Shout About Us
Founded
2012
Country
United States
Website
www.responsescribe.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No