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Average Ratings 0 Ratings
Description
This is the reason we rely on MarketsmithIQ for every strategic decision we undertake. The innovative cloud-based AI platform offers unmatched insights into consumer trends, brand visibility, and the effectiveness of marketing campaigns. It serves as our unique advantage, guaranteeing superior media results and maximizing return on investment. Clients of MarketsmithIQ belong to a distinguished group, equipped with tailored scorecards that align with their specific objectives, challenges, key performance indicators, and market trends. These scorecards act as a definitive resource, delivering real-time performance metrics and actionable insights. We will work together to create a solution that caters to your KPIs, media strategy, and business objectives. MarketsmithIQ seamlessly merges your current analytics tools with our dynamic scorecard, resulting in an extraordinary depth of analysis. Together, we can set clear success benchmarks and craft a personalized dashboard that reflects real-time data, ensuring you stay ahead of the competition.
Description
Over the past 19 years, VQ Online™ has been crafted in collaboration with some of North America's top brands and their supporting contact centers. This innovative platform enhances the quality assurance process across multiple channels and functions, ensuring that insights are maximized to deliver even better outcomes while allowing QA analysts to focus on more critical tasks.
VQ Online is designed as a completely secure and independent solution that seamlessly integrates with your current call, email, and chat recording systems, offering features such as customizable scorecards, real-time reporting, and QA management support, among others.
For just a flat rate of $2500 USD per month, VQ Online is available irrespective of the number of agents, users, or scorecards involved, making it an accessible choice for organizations of all sizes. This pricing model ensures that businesses can benefit from robust quality assurance tools without worrying about escalating costs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2500
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Marketsmith
Founded
2010
Country
United States
Website
www.marketsmithinc.com/solutions/marketsmith-iq/
Vendor Details
Company Name
VereQuest
Founded
2002
Country
Canada
Website
www.verequest.com
Product Features
Marketing Analytics
A/B Testing
No
Campaign Management
Yes
Channel Attribution
Yes
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
Yes
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No