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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Market360 is an innovative digital shelf analytics platform powered by artificial intelligence, designed to assist brands, manufacturers, retailers, and distributors in excelling at every phase of the online customer journey. By delivering real-time insights and actionable guidance on various aspects such as product visibility, pricing strategies, promotional efforts, content effectiveness, keyword performance, customer reviews and sentiment, search share, and seller health across multiple marketplaces and channels, it empowers businesses to make informed decisions. The platform is equipped with advanced analytics and GenAI-assisted tools that ensure compliance with brand and channel standards while benchmarking competitive activities. It effectively tracks pricing dynamics and buy-box victories, notifying teams of any content deficiencies or pricing irregularities, enabling businesses to consistently refine their digital shelf strategies. Market360 features customizable dashboards and KPI tracking capabilities that extend across global markets, offering in-depth competitive benchmarking and trend analysis. Furthermore, it enhances marketplace management through modular monitoring that aligns with specific business requirements and scalable delivery options, allowing companies to adapt quickly to market changes and consumer demands. This flexibility ensures that businesses remain agile and responsive in the fast-evolving digital landscape.

Description

The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

eClerx

Founded

2000

Country

India

Website

eclerx.com/products/market360/

Vendor Details

Company Name

Wayvee

Founded

2023

Country

United States

Website

wayvee.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

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