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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eliminate the need for manual data entry by integrating Maple CRM with your website, landing pages, and various lead generation tools. Set up automatic lead allocation for your team based on criteria such as segment, area of expertise, or using a round-robin system. By streamlining workflows, your team can dedicate their efforts to meaningful tasks instead of getting bogged down by supporting processes. Maple CRM empowers you to outline workflows, define stages, and establish the conditions necessary for progression from one stage to the next. This capability allows both you and your managers to concentrate on your primary responsibilities rather than on verifying the accuracy of your team's input. It also provides role-based access control, granting specific permissions that dictate which actions can be taken within the CRM environment. The user profiles within Maple CRM ensure that individuals only access the features pertinent to their roles. Additionally, the Multigroup access functionality enables the extension of data and team-level permissions to various user groups or branches within your organization, fostering a collaborative environment. This comprehensive system supports efficiency and collaboration, ensuring that every team member has the tools they need to succeed.

Description

Maple is an innovative voice AI platform tailored for the restaurant industry and similar service-oriented businesses, designed to utilize advanced natural language processing and menu-specific intelligence to handle incoming calls around the clock. This system not only accurately processes orders but also manages reservations through booking, modification, and cancellation, all while intelligently upselling and accommodating multiple languages to ensure teams never miss a business opportunity due to unanswered calls or manual interventions. By integrating seamlessly with restaurants' point-of-sale systems, Maple comprehensively understands menus, addresses dietary restrictions and allergies, captures orders with precision, personalizes guest interactions, and drives higher average ticket sizes alongside improved operational efficiency. Additionally, its robust infrastructure is built for scalability and reliability, serving both single and multi-location operations, allowing restaurants to automate routine call tasks, enhance order capture, and elevate guest experiences without the need for additional staffing resources. Ultimately, Maple empowers restaurants to focus on delivering exceptional service while streamlining their operations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clover No 
Olark Yes 
OpenTable No 
Shift4 No 
Square POS No 
Toast No 

Integrations

Clover Yes 
Olark No 
OpenTable Yes 
Shift4 Yes 
Square POS Yes 
Toast Yes 

Pricing Details

$3 per month
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Denisys Technologies

Founded

2007

Country

India

Website

www.maplecrm.com

Vendor Details

Company Name

Maple

Founded

2023

Country

United States

Website

www.maple.inc/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

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