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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mapal's Culture Suite aims to instill sustainable behavioral transformations within hospitality teams, thereby improving both brand reputation and employee performance. This innovative suite provides essential tools that enhance learning and development initiatives, simplify the onboarding process, and ensure compliance is maintained effortlessly. By integrating the Flow Learning management system, it amplifies staff skill enhancement, aligns learning opportunities with real-time feedback and daily responsibilities, and supports career growth for employees, ultimately leading to increased productivity and job satisfaction. Furthermore, the digitalization of compliance processes alleviates the burden of upholding standard operating procedures, making them readily accessible from anywhere, while also saving valuable time through automated deviation management and ongoing refresher training sessions. Trusted by a network of over 2,000 brands across more than 50 countries, the Culture Suite stands as a testament to effective operational solutions. Our ambition is to establish ourselves as the premier hospitality operating system, delivering transformative innovations that facilitate the automation and streamlining of processes through both proprietary and partner-driven solutions. In doing so, we aspire to redefine industry standards and elevate the overall guest experience.

Description

Trails simplifies process documentation by automatically recording user workflows and transforming them into clear, detailed step-by-step guides. Unlike traditional methods requiring manual screenshots and notes, Trails captures every step effortlessly and allows users to add tips, annotations, and privacy blurs to sensitive content. The guides can be easily shared through links, embedded in knowledge bases, or exported as PDFs, facilitating fast and consistent communication. Its free plan provides unlimited public guides and users, enabling teams of any size to collaborate without costly restrictions. Trails enhances operational consistency, accelerates employee onboarding, and reduces repetitive customer support questions with self-service instructions. The platform supports use cases across operations, HR, IT, and consulting, making it versatile for both internal and external training needs. By bridging the divide between technical experts and end-users, Trails empowers organizations to scale knowledge sharing effectively. Quick setup with no signup required means users can start building guides immediately.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

ADP DataCloud
Access PeopleHR
Bizimply
Cashpad
Fourth
Google Cloud Platform
Humanforce
INFOSILEM Academic
L'Addition
Maitre'D POS
Microsoft Azure
Miss Tipsi
OfiBarman
TT Platform
TheFork
Trivec
Uber Eats
WinRest
Yelp
Yooz

Integrations

ADP DataCloud
Access PeopleHR
Bizimply
Cashpad
Fourth
Google Cloud Platform
Humanforce
INFOSILEM Academic
L'Addition
Maitre'D POS
Microsoft Azure
Miss Tipsi
OfiBarman
TT Platform
TheFork
Trivec
Uber Eats
WinRest
Yelp
Yooz

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15/editor/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mapal

Founded

2009

Country

United Kingdom

Website

mapal-os.com/en/solutions/culture-suite

Vendor Details

Company Name

Trails

Founded

2025

Country

United States

Website

trails.so/

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Alternatives

Alternatives

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