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Description

Creating and disseminating knowledge has never been simpler, allowing your teams to access the assistance they require to perform effectively in just a few minutes. Begin by capturing photos and video clips that illustrate each step of the process, then supplement these visuals with clear and concise text instructions. You can easily share this information with coworkers or external partners using user-friendly URLs or QR codes. Monitor search trends, identify which documents are most frequently accessed, and make necessary improvements based on this data. Ultimately, this streamlined approach enables rapid knowledge sharing from training resources to operational manuals, ensuring that your teams have the vital support they need to excel in their roles.

Description

Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.