Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.
Description
Connect with shoppers digitally across all platforms, enhancing conversion rates through a more intelligent and personalized shopping experience. Eliminate barriers by centralizing your omnichannel business operations and experiences via a unified commerce platform. Equip your retail teams with essential mobile tools to seamlessly integrate online and physical customer interactions. Tailored for the demands of contemporary omnichannel retail, the Orckestra Commerce Cloud empowers you to innovate and create unique experiences. Develop new omnichannel commerce solutions rapidly with a flexible API-driven commerce platform and a comprehensive array of commerce services and business applications. Effectively launch online storefronts and merchandise products on a global scale, ensuring a consistent approach. Our commerce-oriented experience management system enables you to engage customers through customized web and mobile interactions. Sell in any location and fulfill orders from anywhere, while overseeing the complete order lifecycle with our API-first approach, which streamlines processes and enhances overall efficiency. This holistic solution positions your business for success in the ever-evolving digital marketplace.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cleo Integration Cloud
Yes
FreightExchange
Yes
Manhattan Active Point of Sale
Yes
Microsoft 365
No
Microsoft Dynamics 365
No
Powerfleet
Yes
Rayven
Yes
Zentup
Yes
Integrations
Cleo Integration Cloud
No
FreightExchange
No
Manhattan Active Point of Sale
No
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Powerfleet
No
Rayven
No
Zentup
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Manhattan Associates
Founded
1990
Country
United States
Website
www.manh.com/active/omni
Vendor Details
Company Name
Orckestra
Founded
2006
Country
Canada
Website
www.orckestra.com/en/
Product Features
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Product Features
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
No
Inventory Management
No
Marketplace Integration
No
Mobile Commerce
No
Order Management
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No