Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.
Description
OmniOrders serves as the comprehensive solution for managing orders, effectively streamlining your multi-channel selling operations. By aggregating orders from over 30 platforms like Shopify, Amazon, and eBay into a single, cohesive dashboard, it alleviates the confusion of managing different systems, thereby reducing the risk of missed orders and inventory mismatches that can harm sales and erode customer confidence.
Many businesses encounter daily hurdles related to disjointed order management, difficulties with inventory synchronization, inefficient fulfillment processes, and manual workflows that waste significant time. OmniOrders addresses these issues by providing real-time synchronization of inventory across all sales channels, employing intelligent order routing to automatically send orders to the best fulfillment center, and offering customizable workflow automation that streamlines repetitive tasks. With these features, companies can enhance efficiency and focus more on growth.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cleo Integration Cloud
Yes
FreightExchange
Yes
Manhattan Active Point of Sale
Yes
Powerfleet
Yes
Rayven
Yes
Shopify
No
Zentup
Yes
Integrations
Cleo Integration Cloud
No
FreightExchange
No
Manhattan Active Point of Sale
No
Powerfleet
No
Rayven
No
Shopify
Yes
Zentup
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Manhattan Associates
Founded
1990
Country
United States
Website
www.manh.com/active/omni
Vendor Details
Company Name
OmniOrders
Founded
2001
Country
United States
Website
www.omniorders.com
Product Features
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No