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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.

Description

OmniOrders serves as the comprehensive solution for managing orders, effectively streamlining your multi-channel selling operations. By aggregating orders from over 30 platforms like Shopify, Amazon, and eBay into a single, cohesive dashboard, it alleviates the confusion of managing different systems, thereby reducing the risk of missed orders and inventory mismatches that can harm sales and erode customer confidence. Many businesses encounter daily hurdles related to disjointed order management, difficulties with inventory synchronization, inefficient fulfillment processes, and manual workflows that waste significant time. OmniOrders addresses these issues by providing real-time synchronization of inventory across all sales channels, employing intelligent order routing to automatically send orders to the best fulfillment center, and offering customizable workflow automation that streamlines repetitive tasks. With these features, companies can enhance efficiency and focus more on growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cleo Integration Cloud Yes 
FreightExchange Yes 
Manhattan Active Point of Sale Yes 
Powerfleet Yes 
Rayven Yes 
Shopify No 
Zentup Yes 

Integrations

Cleo Integration Cloud No 
FreightExchange No 
Manhattan Active Point of Sale No 
Powerfleet No 
Rayven No 
Shopify Yes 
Zentup No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Manhattan Associates

Founded

1990

Country

United States

Website

www.manh.com/active/omni

Vendor Details

Company Name

OmniOrders

Founded

2001

Country

United States

Website

www.omniorders.com

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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