Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mango, developed by Radix IoT, serves as a versatile IIoT and SCADA platform that seamlessly integrates with devices from any manufacturer using over 40 different protocols, thereby consolidating operational data into a single, real-time perspective. It efficiently gathers data points to centralize monitoring, control, and analytics for various assets, including equipment, facilities, and extensive global portfolios. Critical infrastructure across data centers, telecommunications, smart commercial real estate, and energy companies on six continents relies on Mango to provide a unified, real-time data foundation essential for enabling AI-driven analytics, enhancing operational efficiency, facilitating predictive maintenance, and streamlining workflow automation. Additionally, Mango integrates with Radix IoT's errProof, which acts as the pioneering execution governance layer connecting systems of record with field teams. When a Mango alarm is activated, it triggers a job plan within errProof, guiding technicians through a structured workflow, allowing them to document data at each phase, while an automatic audit trail is created to ensure resolution can be verified before finalization, effectively completing the feedback loop from detection to action. This innovative approach not only enhances operational reliability but also significantly improves accountability in maintenance processes.
Description
Concentrate on the growth of your business rather than the complexities of system management. RiverRock Radix IDC offers a comprehensive suite of tools designed to ensure precise billing and enhance profitability. Allow RADIX IDC to assist you in broadening your horizons and tapping into new revenue opportunities. With us, your business can operate with confidence, enjoying complete oversight and management of your clientele. We also provide self-service options that extend the capabilities of the fundamental billing suite directly to your customers. By simplifying the intricate rating requirements, we enable you to effectively attract and maintain your customer base. In addition, we streamline your overall customer support process, significantly improving the quality of your service delivery. This consolidation of data allows you to make informed decisions based on specific, measurable KPIs, ultimately driving your business forward. Embracing these tools can transform how you operate, ensuring you stay ahead in a competitive market.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Radix IoT
No
Pricing Details
Per-unit subscription
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Radix IoT
Founded
2017
Country
United States
Website
radixiot.com
Vendor Details
Company Name
RiverRock Systems
Founded
1999
Country
United States
Website
www.riverrocksystems.com/products/accountsreceivable/
Product Features
Industrial IoT
Condition Monitoring
No
Data Visualization
No
Factory Data Analytics
No
Machine Learning
No
Machine Workflow Creation
No
Predictive Maintenance
No
Production Line / Factory Insights
No
Real-Time Monitoring
No
Reporting / Analytics
No
Smart Alerts / Notifications
No
SCADA
Alarm Management
No
Archiving & Retention
No
Dashboard Designer
No
Data Aggregation
No
Data Visualization
No
HMI Integration
No
Hardware Integration
No
Real-time Monitoring
No
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
Yes
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
No
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No