Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mango, developed by Radix IoT, serves as a versatile IIoT and SCADA platform that seamlessly integrates with devices from any manufacturer using over 40 different protocols, thereby consolidating operational data into a single, real-time perspective. It efficiently gathers data points to centralize monitoring, control, and analytics for various assets, including equipment, facilities, and extensive global portfolios. Critical infrastructure across data centers, telecommunications, smart commercial real estate, and energy companies on six continents relies on Mango to provide a unified, real-time data foundation essential for enabling AI-driven analytics, enhancing operational efficiency, facilitating predictive maintenance, and streamlining workflow automation. Additionally, Mango integrates with Radix IoT's errProof, which acts as the pioneering execution governance layer connecting systems of record with field teams. When a Mango alarm is activated, it triggers a job plan within errProof, guiding technicians through a structured workflow, allowing them to document data at each phase, while an automatic audit trail is created to ensure resolution can be verified before finalization, effectively completing the feedback loop from detection to action. This innovative approach not only enhances operational reliability but also significantly improves accountability in maintenance processes.

Description

Concentrate on the growth of your business rather than the complexities of system management. RiverRock Radix IDC offers a comprehensive suite of tools designed to ensure precise billing and enhance profitability. Allow RADIX IDC to assist you in broadening your horizons and tapping into new revenue opportunities. With us, your business can operate with confidence, enjoying complete oversight and management of your clientele. We also provide self-service options that extend the capabilities of the fundamental billing suite directly to your customers. By simplifying the intricate rating requirements, we enable you to effectively attract and maintain your customer base. In addition, we streamline your overall customer support process, significantly improving the quality of your service delivery. This consolidation of data allows you to make informed decisions based on specific, measurable KPIs, ultimately driving your business forward. Embracing these tools can transform how you operate, ensuring you stay ahead in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Radix IoT Yes 

Integrations

Radix IoT No 

Pricing Details

Per-unit subscription
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Radix IoT

Founded

2017

Country

United States

Website

radixiot.com

Vendor Details

Company Name

RiverRock Systems

Founded

1999

Country

United States

Website

www.riverrocksystems.com/products/accountsreceivable/

Product Features

Industrial IoT

Condition Monitoring No 
Data Visualization No 
Factory Data Analytics No 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights No 
Real-Time Monitoring No 
Reporting / Analytics No 
Smart Alerts / Notifications No 

SCADA

Alarm Management No 
Archiving & Retention No 
Dashboard Designer No 
Data Aggregation No 
Data Visualization No 
HMI Integration No 
Hardware Integration No 
Real-time Monitoring No 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Alternatives

Alternatives

Dynamics Billing Reviews

Dynamics Billing

Omniware Solutions
Aria Reviews

Aria

Aria Systems