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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mandalay’s Facility Product Suite (previously known as Mandalay CS), has been meticulously developed over two decades through the insights of more than four hundred waste processing and quarry operations, providing a comprehensive facility transactional system alongside management, support services, and reporting capabilities. Tailored for a variety of applications including landfills, transfer stations, resource recovery facilities, recycling centers, and material recovery facilities (MRF), this suite can be customized to meet the unique needs of any facility type. Additionally, the software can function effectively with or without a weighbridge and can be automated for use at unmanned locations. The Facility Product Suite enables users to monitor and manage vehicle traffic entering and exiting the site, ensuring smooth transactional processes within the facility. Furthermore, it allows for data recording that complies with various state and national regulations, including waste levies and chains of responsibility, thereby enhancing operational accountability. With its versatile features, the Facility Product Suite stands out as an essential tool for optimizing waste management operations.

Description

ServiceONE stands out as the most comprehensive business management software available, tailored to address the six key business domains identified by Gartner as essential for an effective ESM solution. The Enterprise Service Manager component of ServiceONE integrates ITSM principles across the organization, enabling the creation of tailored workflows and the automation of various processes. By leveraging ServiceONE ESM, businesses can significantly cut costs, enhance customer service, and boost productivity through smarter management of resources. This software facilitates alignment among all departments, ensuring that services, assets, and facilities are managed intelligently. As organizations digitize and automate their workflows, they can expect notable improvements in overall performance. Utilizing current data empowers businesses to make informed strategic choices, thereby enhancing internal controls. Moreover, increased user satisfaction is achieved through improved responsiveness and streamlined business processes, ultimately leading to a more efficient operation. With ServiceONE, companies are not only improving their operations but are also positioning themselves for future growth and success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure SQL Database Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
NorthStar Navigator No 

Integrations

Azure SQL Database No 
Microsoft 365 No 
Microsoft Azure No 
NorthStar Navigator Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Mandalay

Country

Australia

Website

www.mandalaytech.com.au/products/facility-product-suite/

Vendor Details

Company Name

SII Concatel

Founded

1998

Country

Spain

Website

www.serviceone.es/en

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools No 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

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