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features
design
support

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Description

Enhance your operational effectiveness with our innovative solutions for expense, payments, orders, and asset management, specifically ManageRight and PayRight. ManageRight® serves as a comprehensive platform to oversee your entire telecom infrastructure, accommodating the variety of assets and expense categories involved. The rapid pace of technological advancement can render your existing infrastructure outdated, and we are here to assist you in renegotiating vendor contracts to secure more favorable pricing in light of this obsolescence. Additionally, we offer our expertise in upgrading your infrastructure, which can lead to a more efficient cost-of-ownership and improved service performance for your users. As the pricing for telecom and utility services evolves swiftly, our deep understanding of market trends can translate into significant savings for your organization. We take on the responsibility of researching vendors and services, as well as managing the entire procurement process, ensuring you receive the best options available in the market. By partnering with us, you not only streamline your operations but also gain a competitive edge in a rapidly changing industry landscape.

Description

TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TeleBright

Founded

1988

Country

United States

Website

www.telebright.com

Vendor Details

Company Name

Convergence Analytics

Founded

2007

Country

Belgium

Website

www.convergence-analytics.com

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans Yes 
Discount Management Yes 
Metered Billing No 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing Yes 
Supports WiFi Hotspots No 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

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