Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your operational effectiveness with our innovative solutions for expense, payments, orders, and asset management, specifically ManageRight and PayRight. ManageRight® serves as a comprehensive platform to oversee your entire telecom infrastructure, accommodating the variety of assets and expense categories involved. The rapid pace of technological advancement can render your existing infrastructure outdated, and we are here to assist you in renegotiating vendor contracts to secure more favorable pricing in light of this obsolescence. Additionally, we offer our expertise in upgrading your infrastructure, which can lead to a more efficient cost-of-ownership and improved service performance for your users. As the pricing for telecom and utility services evolves swiftly, our deep understanding of market trends can translate into significant savings for your organization. We take on the responsibility of researching vendors and services, as well as managing the entire procurement process, ensuring you receive the best options available in the market. By partnering with us, you not only streamline your operations but also gain a competitive edge in a rapidly changing industry landscape.
Description
OfficeWatch Call Reporting, a powerful telemanagement tool for enterprises, simplifies the management of the communication network and increases visibility. The dashboard features include tabs that list the most expensive, frequent dialed and highest-cost calls. This allows users to see a quick overview of all activity within their organization. Automatic notifications via email, screen popup and text to key personnel are a great way to reduce liability when an emergency call is placed. You can quickly distinguish misdials from true emergencies. Users can customize the dashboards and configuration settings to make the system work for them. The interface is intuitive and easy to use. OfficeWatch Call Reporting features a flexible reporting engine that allows users to schedule reports automatically without interrupting telecom administrators.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya Aura
No
Avaya IP Office
No
Cisco 5000 Series
No
MiCloud Connect
No
MiContact Center Business
No
MiVoice Business
No
NEC UNIVERGE
No
Integrations
Avaya Aura
Yes
Avaya IP Office
Yes
Cisco 5000 Series
Yes
MiCloud Connect
Yes
MiContact Center Business
Yes
MiVoice Business
Yes
NEC UNIVERGE
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TeleBright
Founded
1988
Country
United States
Website
www.telebright.com
Vendor Details
Company Name
Metropolis Technologies
Founded
1993
Country
United States
Website
www.metropolis.com
Product Features
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Wireless Expense Management
CRM
No
Custom Rate Plans
Yes
Discount Management
Yes
Metered Billing
No
Move / Add / Change Options
Yes
Procurement Management
Yes
Split Billing
Yes
Supports WiFi Hotspots
No
Usage Reporting
Yes
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
No
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes