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Average Ratings 1,496 Ratings

Total
ease
features
design
support

Average Ratings 3,441 Ratings

Total
ease
features
design
support

Description

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Description

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Accelo
Acronis Automation
Akitra Andromeda
Autotask PSA
Axonius
Bitdefender GravityZone
CrowdStrike Falcon
DeskDay
HaloPSA
IT Portal
ManageEngine Firewall Analyzer
ManageEngine OpUtils
ManageEngine ServiceDesk Plus
Narmada
Promys
SMSEagle
SherpaDesk
Splashtop Business Access
Vivantio

Integrations

Slack
Accelo
Acronis Automation
Akitra Andromeda
Autotask PSA
Axonius
Bitdefender GravityZone
CrowdStrike Falcon
DeskDay
HaloPSA
IT Portal
ManageEngine Firewall Analyzer
ManageEngine OpUtils
ManageEngine ServiceDesk Plus
Narmada
Promys
SMSEagle
SherpaDesk
Splashtop Business Access
Vivantio

Pricing Details

$95.00/one-time
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

India

Website

www.manageengine.com/network-monitoring/

Vendor Details

Company Name

NinjaOne

Founded

2013

Country

United States

Website

www.ninjaone.com

Product Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Performance Monitoring (APM)

ManageEngine OpManager functions as a comprehensive application performance monitoring tool, offering instant insights into the operational status and efficiency of vital applications. It monitors essential parameters including response times, resource consumption, and transaction velocities, assisting IT professionals in pinpointing performance issues and maintaining peak application availability. Featuring tailored notifications and in-depth analytics, OpManager supports proactive oversight and swift problem resolution to avert application outages and declines in performance, thereby facilitating uninterrupted user experiences.

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Data Center Infrastructure Management (DCIM)

ManageEngine OpManager is an all-encompassing solution for Data Center Infrastructure Management (DCIM), delivering thorough oversight and management of essential data center elements. It offers instantaneous insights into servers, networking equipment, storage solutions, power supplies, and cooling systems, ensuring peak performance, reliability, and energy conservation. Featuring functionalities such as automated asset discovery, environmental tracking, fault identification, and smart notifications, OpManager equips data center professionals with the tools needed to effectively oversee resources, avert disruptions, and enhance operational efficiency. Its integrated dashboard, historical data analysis, and support for multiple vendors make it a prime option for managing intricate and densely packed data center settings.

Data Center Management

ManageEngine OpManager serves as a powerful solution for overseeing data center operations, focusing on the performance and status of essential infrastructure components such as servers, networks, storage systems, and virtual machines. It delivers immediate insights, identifies faults, and optimizes resource usage to maintain peak performance and availability within data centers. Boasting functionalities like automated workflows, energy consumption tracking, and personalized dashboards, OpManager simplifies data center management, minimizes downtime, and improves overall operational efficiency and capacity planning.

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Data Center Networking

ManageEngine OpManager is a powerful solution designed for data center networking that offers extensive oversight and management of the entire infrastructure. It allows for real-time tracking of essential elements including switches, routers, firewalls, load balancers, servers, and storage systems, guaranteeing peak performance and reliability. Featuring functionalities such as automated network discovery, topology visualization, fault detection, bandwidth monitoring, and smart alerting, OpManager empowers data center teams to detect problems early, minimize downtime, and enhance resource use. Its flexible architecture and compatibility with various vendors make it an excellent option for effectively managing intricate, high-density data center networks.

Hardware Monitoring

ManageEngine OpManager is a powerful solution designed for monitoring hardware, delivering instant insights into the functionality and condition of essential hardware elements such as servers, routers, switches, and storage solutions. It monitors crucial indicators like temperature, energy consumption, and overall hardware health, empowering IT professionals to detect and address potential problems proactively, thus safeguarding system performance. Equipped with customizable notifications and comprehensive reporting capabilities, OpManager promotes the durability and reliability of hardware. Its user-friendly dashboards and visualization features improve oversight, facilitating efficient management and optimization of hardware resources.

IT Automation

ManageEngine OpManager is a powerful IT automation tool designed to simplify and optimize a wide range of IT management activities, thereby boosting operational productivity. By automating repetitive tasks such as network setup, performance tracking, and notifications, OpManager frees up IT personnel to concentrate on higher-level projects. Its capabilities include automated workflows, regular reporting schedules, and timely alerts, which help decrease the need for manual oversight and lower the likelihood of mistakes. Featuring an easy-to-navigate interface and flexible automation capabilities, OpManager empowers organizations to maximize resource efficiency and maintain reliable IT operations, leading to enhanced service quality and reduced system outages.

IT Infrastructure Monitoring

ManageEngine OpManager is an all-encompassing solution for monitoring IT infrastructures, aimed at assisting organizations in maintaining peak performance and accessibility across their networks. It offers real-time oversight of essential IT assets such as servers, switches, routers, firewalls, storage units, and virtual environments. Featuring sophisticated capabilities like automated network discovery, personalized dashboards, smart alerting, and performance analytics, OpManager enables IT teams to identify and address problems proactively, preventing disruptions to business operations. With its user-friendly interface, scalability, and smooth integration with various IT management systems, it stands out as an excellent option for enterprises looking for comprehensive visibility and control over their infrastructure.

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

ManageEngine OpManager is an all-encompassing IT management tool tailored to oversee and optimize network infrastructure, servers, and applications. It offers instantaneous visibility into system performance, allowing for the early detection and resolution of potential problems, thus safeguarding vital IT assets. With capabilities such as network visualization, automated processes, fault identification, and comprehensive performance analytics, OpManager simplifies IT management and boosts operational efficiency. Its ability to scale and support various vendors makes it ideal for a diverse range of IT environments, helping maintain seamless network functionality and reliability throughout the organization.

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Load Balancing

OpManager offers an extensive suite of tools for monitoring and managing load balancers, guaranteeing peak performance and resource accessibility within the network. With its robust monitoring features, visualization options, and alerting systems, it ensures continuous availability and in-depth performance analysis, while also visualizing traffic flow in both directions through the load balancers. The user-friendly dashboards and graphical displays of OpManager deliver a thorough snapshot of network efficiency and resource usage.

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Assessment

ManageEngine OpManager is a robust solution for network assessment that delivers comprehensive insights into the performance and well-being of network systems. It includes functionalities for identifying network devices, examining traffic trends, and pinpointing potential vulnerabilities within the infrastructure. With capabilities like performance benchmarking, capacity forecasting, and thorough reporting, OpManager empowers IT professionals to understand their network's strengths and weaknesses. This understanding allows organizations to make strategic choices regarding network enhancements, optimize resource distribution, and improve overall network efficiency and dependability.

Network Bandwidth Monitoring

ManageEngine OpManager serves as an advanced solution for monitoring network bandwidth, offering IT teams comprehensive insights into traffic behaviors and bandwidth consumption throughout the network. By utilizing flow technologies like NetFlow, sFlow, J-Flow, and IPFIX, OpManager collects detailed traffic data to pinpoint leading talkers, applications, protocols, and interactions that are utilizing bandwidth. This capability enables administrators to identify network bottlenecks, unexpected surges, and possible misuse, facilitating strategic capacity planning and expedited troubleshooting. With user-friendly dashboards, real-time traffic visualizations, and configurable alerts, OpManager equips organizations to optimize bandwidth efficiency, improve network performance, and maintain seamless service delivery.

Network Discovery

ManageEngine OpManager serves as a robust network discovery tool that autonomously detects and visualizes every device connected to a network. It offers an in-depth view of the network architecture, encompassing routers, switches, servers, and various other elements, allowing IT personnel to grasp their network layout effectively. With capabilities such as automatic classification of devices, real-time monitoring, and comprehensive reporting, OpManager streamlines the oversight of intricate networks. This dynamic application aids organizations in keeping precise inventories, improving resource distribution, and boosting overall network efficiency by delivering critical insights into device interconnections and connectivity status.

Network Management

ManageEngine OpManager serves as a holistic network management platform, delivering extensive oversight and administration of network systems. It grants immediate insights into the functionality and condition of various network components, such as routers, switches, servers, and firewalls. With capabilities that include fault detection, bandwidth tracking, and traffic analysis, OpManager empowers IT professionals to swiftly pinpoint and resolve network challenges. Its adaptable dashboards, automated notifications, and in-depth reporting capabilities improve operational productivity and informed decision-making. This robust solution simplifies network administration, guaranteeing peak performance, dependability, and continuous operation throughout the organization.

Network Mapping

ManageEngine OpManager serves as a network visualization tool, offering an illustrative overview of the complete network setup. It automatically identifies and charts network devices, illustrating the relationships and interdependencies among routers, switches, servers, and various other elements. This graphical representation aids IT personnel in comprehending network structure, pinpointing performance bottlenecks, and efficiently resolving problems. Featuring a user-friendly interface and real-time information refreshes, OpManager significantly improves the management of networks, facilitating easier monitoring and enhancement of overall network efficacy.

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

ManageEngine OpManager is an all-encompassing network monitoring solution that delivers immediate insights into the functionality and status of various network devices, including routers, switches, servers, and virtual machines. It includes capabilities for fault detection, bandwidth assessment, and performance evaluation, all presented through customizable dashboards and alert systems. OpManager is designed to operate seamlessly in multi-vendor settings, features automated root cause analysis, and is scalable to accommodate networks of any size, from small setups to extensive infrastructures. Additionally, it provides functionalities such as network mapping and monitoring for both cloud and virtual environments, positioning it as a complete tool for ensuring peak network performance and reliability.

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

ManageEngine OpManager serves as a comprehensive network security monitoring tool that allows for the immediate identification of network irregularities and possible security risks. It oversees device settings, records unauthorized modifications, and verifies adherence to established security protocols. Through its proactive alert system, OpManager pinpoints unusual traffic behaviors, identifies potential weaknesses, and highlights performance concerns, facilitating swift action to reduce threats. Additionally, it seamlessly integrates with firewall and intrusion detection systems, boosting overall network security by providing insights into potential attacks and breaches.

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Traffic Analysis (NTA)

ManageEngine OpManager stands out as a robust tool for analyzing network traffic, delivering comprehensive insights into usage and performance metrics. It tracks traffic trends, bandwidth usage, and application efficiency throughout the network, empowering IT professionals to pinpoint congestion areas, resolve problems, and optimize resource distribution. Its capabilities include real-time monitoring, extensive reporting, and customizable dashboards, allowing organizations to visualize network activity, grasp user behaviors, and make data-driven decisions to improve network performance and efficiency.

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

Network Troubleshooting

ManageEngine OpManager serves as an all-encompassing solution for network troubleshooting, designed to swiftly pinpoint and rectify network problems. It offers real-time oversight and notifications for various network devices, assisting IT personnel in identifying faults, congestion, and performance irregularities. Equipped with functionalities such as root cause analysis, comprehensive performance analytics, and customizable dashboards, OpManager facilitates effective troubleshooting by delivering profound insights into the state and performance of the network. Its user-friendly interface simplifies navigation and analysis, ensuring that network issues are resolved quickly, thereby reducing downtime and sustaining peak performance.

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Observability

ManageEngine OpManager acts as a comprehensive observability platform, delivering in-depth insights into the health, performance, and availability of various IT infrastructure elements. Initially recognized for its network monitoring features, OpManager has broadened its scope to encompass observability by gathering and assessing a diverse array of performance indicators across physical, virtual, and cloud-based environments. Equipped with real-time dashboards, smart alerting systems, and historical data trend analysis, it empowers IT teams to identify anomalies swiftly, resolve issues more efficiently, and uphold system stability. By effectively correlating infrastructure data and offering practical insights, OpManager proves to be an essential resource for organizations looking to strengthen their observability capabilities and ensure uninterrupted digital operations.

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

ManageEngine OpManager is a powerful server management solution designed to oversee the performance and health of both physical and virtual servers. It offers real-time monitoring of critical metrics like CPU utilization, memory usage, disk space availability, and network performance. With its proactive alerts and automated fault detection features, OpManager allows IT teams to swiftly pinpoint and address server problems, thereby maintaining high levels of uptime and dependability. The platform's customizable dashboards and comprehensive reporting functions improve visibility and support effective resource management, positioning it as a vital asset for proficient server administration.

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Server Monitoring

ManageEngine OpManager serves as a powerful monitoring solution for servers, delivering real-time data regarding the performance and condition of both physical and virtual systems. It monitors key indicators, including CPU load, memory usage, disk availability, and network efficiency, allowing IT departments to quickly spot and rectify problems. With its proactive alert system, automated fault identification, and comprehensive reporting capabilities, OpManager guarantees maximum server uptime and dependability. The platform's customizable dashboards and user-friendly interface improve visibility and simplify server management, positioning it as a vital tool for achieving optimal server performance.

System Monitoring

ManageEngine OpManager is an advanced monitoring solution designed to give in-depth visibility into essential IT infrastructure components like servers, networking equipment, and applications. It offers real-time data on system performance by monitoring critical indicators such as CPU load, memory usage, disk capacity, and network traffic. With its proactive alerting system and automated issue detection capabilities, OpManager empowers IT professionals to swiftly pinpoint and rectify problems, thereby maximizing system reliability and uptime. The platform's customizable dashboards and comprehensive reporting functionalities improve oversight and streamline resource management, positioning it as an indispensable tool for ensuring peak system efficiency.

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Virtualization

ManageEngine OpManager serves as a robust solution for managing virtualization, delivering extensive oversight and administration of virtual ecosystems, such as VMware and Hyper-V. It monitors the status and performance of virtual machines, hosts, and clusters, providing valuable insights into resource usage, capacity management, and workload balancing. Equipped with instant alerts and automated reporting functionalities, OpManager empowers IT teams to detect emerging problems and fine-tune their virtual infrastructure for improved performance and effectiveness. Its user-friendly dashboards and visualization tools make handling intricate virtual environments straightforward, facilitating smooth operations and optimal resource distribution.

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

VoIP Monitoring

ManageEngine OpManager acts as a dedicated monitoring solution for Voice over IP (VoIP) systems, delivering immediate insights into the effectiveness and quality of VoIP communications. It measures important performance indicators, including call clarity, delay, jitter, and packet loss, to maintain peak VoIP functionality. Offering proactive notifications and comprehensive reporting, OpManager empowers IT departments to swiftly detect and resolve VoIP-related challenges, ensuring uninterrupted communication. Its user-friendly dashboards and visualization tools facilitate the monitoring and evaluation of VoIP traffic, assisting organizations in sustaining superior voice communication standards.

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

Backup

NinjaOne Backup offers robust safeguarding for essential business data through its automated backup strategies. It accommodates both file-level and image-based backups for servers, workstations, and endpoints. Technicians can effortlessly set up schedules and establish retention policies. All backups are secured with encryption during transit and while stored, guaranteeing data safety. The centralized management feature facilitates swift monitoring and recovery assessments. This system reduces downtime with its adaptable recovery solutions, making NinjaOne a dependable choice for ensuring data resilience in contemporary IT settings.

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity

NinjaOne enhances business resilience by integrating endpoint monitoring with dependable backup and recovery services. This platform enables organizations to sustain their operations in the face of outages or cybersecurity threats. Automated backup protocols safeguard essential systems and information, while recovery processes enable IT teams to swiftly restore devices or files. Comprehensive reporting tools confirm the successful completion of backup tasks consistently. Through proactive monitoring, potential issues can be addressed before they develop into larger problems. NinjaOne empowers organizations to confidently fulfill their continuity obligations.

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Loss Prevention

NinjaOne plays a vital role in preventing data loss through an integrated approach that includes backup solutions, monitoring capabilities, and security measures. It offers file-level backups to protect against inadvertent deletions. The system's endpoint monitoring identifies any unauthorized attempts at transferring files or installing software. IT personnel receive alerts regarding potential threats to data security. Additionally, encryption technology secures data during transmission and while at rest. Documentation features keep a close watch on data access and modifications. By utilizing NinjaOne, organizations can uphold data integrity and meet compliance requirements effectively.

Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification
Web Threat Management
Whitelisting / Blacklisting

Data Recovery

NinjaOne streamlines the process of data recovery by offering adaptable restore solutions that cater to various organizational requirements. IT departments have the capability to retrieve complete systems, individual files, or specific application data whenever necessary. The centralized management feature simplifies operations for Managed Service Providers (MSPs) overseeing numerous clients. The point-in-time recovery function safeguards against threats like ransomware and unintentional deletions. Recovery times are enhanced to minimize downtime and mitigate business interruptions. Additionally, integrated auditing guarantees that all recovery actions are thoroughly documented. With NinjaOne, IT personnel can swiftly resume operations following any data loss incidents.

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Disaster Recovery

NinjaOne offers robust disaster recovery solutions featuring extensive backup and restoration functionalities. In the event of major failures, whole systems can be efficiently restored. Users can choose from various recovery methods, enabling them to revert to either the original hardware or a different setup. Automated testing guarantees that backups are prepared for immediate deployment in crisis situations. A centralized dashboard monitors the recovery status of all systems. Enhanced security measures protect backup data from potential cyber threats, allowing organizations to bounce back quickly from disruptions.

Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage

Disk Imaging

NinjaOne offers robust disk imaging functionality within its backup and recovery solutions. IT departments can generate comprehensive system images for quick restoration processes. These disk images encapsulate the operating system, applications, and settings into a singular file. Restorations can be executed on either existing or different hardware, facilitating swift disaster recovery and seamless system migration. The images are encrypted to maintain data security. NinjaOne prioritizes efficiency and dependability in its disk imaging features.

Backup Scheduling
Bare-Metal Restore
Compression
Differential Backup
Disk Cloning
Encryption
Image Deployment
Incremental Backup
Web Access / Restoration

Endpoint Management

NinjaOne provides robust endpoint management solutions that empower IT teams with oversight and command over their devices. Administrators have the capability to remotely install software, implement policies, and execute scripts. With integrated monitoring features, the security and performance of endpoints are consistently maintained. Automated patch management minimizes the risk of vulnerabilities in both operating systems and applications. Comprehensive reporting offers insights into device health and compliance status. Technicians benefit from integrated remote access, allowing for swift issue resolution. NinjaOne simplifies endpoint management to effectively support both on-site and remote employees.

Endpoint Protection

NinjaOne strengthens endpoint security by implementing monitoring, patch management, and software management strategies. Its automated alert system detects unusual activities or unapproved applications instantly. Consistent patching safeguards devices against potential vulnerabilities. Technicians can quickly address threats using remote command capabilities. Additionally, backup functionalities offer enhanced protection against ransomware attacks. Comprehensive reporting delivers valuable information regarding the security status of endpoints. With NinjaOne, endpoints are kept secure and compliant at all times.

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Help Desk

NinjaOne offers a user-friendly help desk platform tailored for IT departments and managed service providers (MSPs). It simplifies ticket management by generating tickets automatically from various sources, including alerts, emails, and user requests. Technicians can swiftly address issues using built-in remote access and automation features. The system consolidates communication and record-keeping, facilitating quicker resolutions. Equipped with SLA monitoring and reporting capabilities, NinjaOne enables teams to consistently fulfill their service obligations. Its lightweight structure allows for easy implementation without hindering operational efficiency. Overall, NinjaOne boosts help desk efficiency and enhances client satisfaction.

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

NinjaOne offers comprehensive IT asset management through its capability to automatically identify and monitor all devices within networks. It compiles extensive inventories that encompass hardware specifications, software versions, and usage statistics. With real-time insights, IT teams can improve license management and minimize expenses. The platform features automated notifications to inform technicians when assets approach their warranty expiration or lifecycle conclusion. Centralizing asset information streamlines the process of audits and compliance documentation. Furthermore, integrated workflows enable direct connections between assets and incidents or service requests. NinjaOne guarantees thorough management of IT assets throughout their entire lifecycle, from acquisition to retirement.

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Automation

NinjaOne's automation platform streamlines repetitive manual processes within IT settings. IT professionals have the option to either design their own scripts or utilize ready-made automation templates. This system automates essential tasks such as patch management, software deployment, and system maintenance. With the ability to schedule tasks, ongoing upkeep can occur without the need for technician involvement. Immediate execution addresses common problems quickly and effectively. By minimizing human error, automation enhances the efficiency of IT teams. NinjaOne empowers organizations to expand their IT operations more effectively.

IT Infrastructure Monitoring

NinjaOne delivers comprehensive monitoring solutions for IT infrastructure, encompassing servers, endpoints, and network systems. It offers real-time performance tracking, availability assessments, and security metric evaluations. With personalized alert systems, technicians receive timely notifications about potential issues, allowing them to address concerns before they affect users. The platform features intuitive dashboards that offer a complete overview of infrastructure wellness. Additionally, it utilizes historical data and trend insights to aid in capacity planning efforts. By integrating with automation tools, NinjaOne facilitates proactive resolution of problems. This empowers IT teams with the capability to effectively monitor their infrastructure in a dependable and scalable manner.

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

NinjaOne offers an all-in-one IT management solution that integrates monitoring, patch management, automation, and support services. This platform provides IT teams with a unified view of servers, endpoints, and networks, simplifying management by removing the necessity for various individual tools. By automating routine administrative activities such as software updates and system diagnostics, it streamlines operations. With real-time dashboards, IT managers maintain complete oversight of system performance and health. Additionally, robust security measures help maintain compliance within managed environments. NinjaOne equips IT leaders to oversee their infrastructure in a proactive and effective manner.

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

NinjaOne enhances IT security by implementing a multi-layered defense strategy that spans both endpoints and infrastructure. By automating the patching process, it minimizes the risk associated with recognized vulnerabilities. Its monitoring solutions are designed to identify unusual behavior and system irregularities. To counteract ransomware threats, robust backup and recovery options are in place. Additionally, role-based access controls are utilized to secure sensitive information. Comprehensive reporting capabilities help maintain adherence to security regulations. With these tools, NinjaOne equips IT teams to effectively protect their organization's valuable assets.

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

ITSM

NinjaOne serves as a contemporary IT Service Management (ITSM) solution that integrates various functions including incident, problem, change, and asset management. It streamlines repetitive tasks and adheres to ITIL-aligned workflows. By merging monitoring, ticketing, and remote assistance into a single platform, it minimizes the need for multiple tools. Its role-based access controls enhance compliance and safeguard data. The integrated reporting feature offers managers comprehensive insights into IT performance and service excellence. Additionally, NinjaOne effortlessly connects with external tools to broaden its ITSM functionalities, empowering organizations to provide dependable and scalable IT services in diverse environments.

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Mobile Device Management (MDM)

NinjaOne has expanded its endpoint management solutions to include mobile devices through its Mobile Device Management (MDM) features. This allows IT departments to implement security measures on smartphones and tablets effectively. In cases of loss or theft, devices can be remotely locked or wiped to protect sensitive information. Centralized management enables efficient app deployment and updates. Additionally, monitoring capabilities ensure compliance and track device usage. With role-based access permissions, sensitive data remains secure. NinjaOne simplifies and scales mobile device management for organizations of all sizes.

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

MSP

NinjaOne is specifically designed for Managed Service Providers (MSPs), featuring a multi-tenant architecture that allows for the management of numerous clients simultaneously. Its centralized dashboards provide comprehensive insights into client environments. The platform automates tasks such as patching, backups, and monitoring, significantly alleviating the workload for technicians. With role-based access controls, it ensures a secure division of client information. MSPs can customize the platform for a white-label branding experience. Additionally, the powerful reporting tools facilitate SLA monitoring and enhance client communication. NinjaOne empowers MSPs to deliver IT services that are efficient, scalable, and financially rewarding.

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Assessment

NinjaOne offers a comprehensive suite of tools for network evaluation, featuring discovery and performance analysis capabilities. It systematically catalogs devices and detects vulnerabilities across the network infrastructure. With real-time monitoring, it pinpoints performance bottlenecks and identifies resources that are not being fully utilized. Detailed reports deliver practical recommendations for enhancing security and optimizing capacity. Regular assessments can be performed to measure progress over time. The platform’s automation features expedite the resolution of discovered issues, ensuring that network evaluations are conducted both accurately and efficiently.

Network Management

NinjaOne offers a comprehensive solution for network management, allowing for the oversight of connected devices and their performance. It identifies disruptions, bandwidth limitations, and configuration errors. With automated notifications, network problems can be addressed promptly. Consistent policy enforcement across devices is possible. Analytics dashboards provide insights into traffic patterns and usage statistics. By integrating IT automation, it minimizes manual tasks. NinjaOne enhances network dependability through proactive management strategies.

Network Monitoring

NinjaOne provides comprehensive oversight of network health, availability, and performance metrics. It tracks key indicators like latency, bandwidth usage, and packet loss in real-time. Technicians receive custom alerts to inform them of any potential issues. The platform features dashboards that visualize network activity, facilitating straightforward analysis. Historical data is also available for troubleshooting and optimization purposes. With automation integration, NinjaOne ensures proactive resolutions to potential problems. This solution guarantees dependable network monitoring suitable for today's IT landscapes.

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

NinjaOne enhances network security by implementing continuous monitoring, patch management, and strict policy enforcement. Any unauthorized devices or applications will trigger alerts for IT assessment. With automated patching, the risks associated with vulnerable systems are significantly minimized. In-depth reporting sheds light on security trends and identifies compliance deficiencies. Secure encryption is employed by remote access tools to safeguard data. Moreover, backup integration ensures greater resilience against cyber threats. Ultimately, NinjaOne supports organizations in sustaining a robust security framework for their networks.

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Patch Management

NinjaOne streamlines the process of patch management for both operating systems and third-party software. IT teams have the flexibility to implement patches either proactively, according to a set timetable, or reactively in response to identified security gaps. With built-in compliance reporting, it guarantees that systems stay current. If any patches fail, alerts are generated for technicians to evaluate. The application of patches is designed to minimize disruptions for end users whenever feasible. This system effectively mitigates the risks associated with unaddressed vulnerabilities. NinjaOne makes patch management easier to handle across various environments.

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Remote Desktop

NinjaOne offers secure remote desktop functionality designed to assist end users effectively. With just a single click, technicians can gain control of endpoints, streamlining the support process. The platform includes useful features such as file transfer, clipboard sharing, and chat, all of which contribute to an improved support experience. To ensure the safety of sensitive information, all sessions are encrypted. Additionally, the remote desktop feature works seamlessly with ticketing systems and alerts, allowing technicians to provide prompt assistance without the need for extra software. Overall, NinjaOne ensures that remote desktop access is both smooth and dependable.

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

NinjaOne provides swift and secure remote assistance for technicians overseeing devices within widely dispersed teams. The service allows for one-click remote access that doesn't necessitate any action from the end-user. Features such as screen sharing, file transfers, and chat capabilities enhance the support process. Its agent-based architecture enables technicians to address issues even when users are not online. The platform guarantees that all sessions are encrypted and completely traceable. Additionally, remote commands and automated scripts facilitate immediate problem resolution. NinjaOne minimizes downtime by empowering IT personnel to address challenges from any location.

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Risk-Based Vulnerability Management

NinjaOne enhances risk-centric vulnerability management by assessing threats according to their severity and level of exposure. Its automated scanning capabilities detect systems that are either unpatched or improperly configured. The platform includes streamlined patch management processes that enable rapid resolution of vulnerabilities. Reporting features prioritize risks, allowing IT teams to concentrate on the most urgent matters. Additionally, integration with monitoring solutions ensures ongoing oversight. Automated remediation processes can expedite the fixing of issues. Overall, NinjaOne enables organizations to effectively address and minimize vulnerabilities.

RMM

NinjaOne stands out as a premier Remote Monitoring and Management (RMM) solution tailored for Managed Service Providers (MSPs) and IT departments. The platform enables comprehensive oversight of endpoints, networks, and servers from a single interface. Its automated workflows streamline tasks related to device upkeep and software updates. With multi-tenant dashboards, users can effortlessly oversee multiple clients simultaneously. NinjaOne accommodates both proactive and reactive approaches to IT management. Its sophisticated reporting features highlight IT performance metrics and overall value. Designed specifically for IT service providers, NinjaOne facilitates efficient management of diverse environments.

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Backup

NinjaOne has expanded its backup capabilities to include servers, offering a variety of customizable options. Administrators can easily set up routine backups for essential applications and data. The solution supports both complete system recoveries and the ability to restore individual files. To safeguard sensitive data, it incorporates encryption and compliance features. Additionally, the platform enables centralized oversight for hybrid server infrastructures. Status dashboards provide real-time feedback on backup success and help pinpoint any potential problems swiftly. With NinjaOne, servers are protected and fortified against the risk of data loss.

Backup Scheduling
Bare-Metal Restore
Compression
Continuous Backup
Differential Backup
Disaster Recovery
Encryption
Incremental Backup
VM Backup

Server Management

NinjaOne provides a comprehensive suite of server management features, encompassing monitoring, patching, and automation functionalities. IT teams can effectively monitor vital performance indicators such as CPU load, memory utilization, and disk space. The proactive alerting system is designed to avert potential downtime and mitigate performance issues. Through automated patching processes, servers remain secure and in compliance with relevant standards. Configuration management tools facilitate consistent system setups across various environments. Additionally, remote access capabilities allow for swift troubleshooting, eliminating the need for on-site intervention. Overall, NinjaOne delivers dependable server management solutions tailored for contemporary IT infrastructures.

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Service Request Management

NinjaOne simplifies the management of service requests by consolidating them into a single, cohesive ticketing system. Users can easily submit their requests through various channels such as email, self-service options, or third-party integrations. With automated workflows, requests are efficiently directed to the appropriate technician based on priority. The integrated approval process facilitates the management of requests for new software, access, or hardware. Users are kept updated on their request's progress with real-time status tracking. For IT teams, this means less manual intervention and quicker response times. Ultimately, NinjaOne elevates service delivery and boosts transparency throughout the process.

Shadow IT Discovery

NinjaOne enhances shadow IT detection by tracking software installations on various endpoints. When unauthorized applications are identified, alerts are sent to IT teams for further examination. Comprehensive software inventories provide insight into potential security threats. Organizations can implement policies to prevent or remove unauthorized applications, thereby lowering the likelihood of data breaches caused by unapproved tools. Analytics generated from reports offer valuable information about usage patterns and compliance issues. With NinjaOne, organizations can effectively manage and monitor shadow IT.

SNMP Monitoring

NinjaOne utilizes SNMP monitoring to oversee the performance and condition of devices connected to the network. It gathers information from various SNMP-compatible equipment, including switches, routers, and printers. Alerts are generated when specific metrics surpass predetermined thresholds, ensuring timely responses to potential issues. Detailed reports provide insights into device health and operational uptime. This SNMP monitoring feature is part of NinjaOne’s comprehensive infrastructure visibility, allowing technicians to proactively resolve device problems before they escalate into failures. The platform streamlines SNMP monitoring by providing a centralized solution.

Software Deployment

NinjaOne streamlines the process of software deployment through a centralized and automated distribution system. IT departments can deploy applications across numerous devices at the same time. To reduce interruptions, deployments can be arranged for off-peak hours. Additionally, pre- and post-installation scripts are utilized to guarantee proper configuration. Comprehensive logs provide confirmation of successful installations while also highlighting any failures. This approach alleviates the workload for technicians. With NinjaOne, organizations can achieve uniform software deployment on a large scale.

System Monitoring

NinjaOne provides ongoing surveillance of systems throughout various devices and infrastructure. It monitors key metrics like CPU usage, memory allocation, disk activity, and network traffic in real-time. Technicians receive customizable alerts whenever specific thresholds are surpassed. The tool also offers historical performance analytics to aid in troubleshooting and capacity management. Automated solutions minimize the requirement for hands-on intervention. Additionally, comprehensive reports deliver valuable insights into the overall health of the systems. NinjaOne empowers IT teams to maintain reliable and efficient system functionality.

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Unified Endpoint Management (UEM)

NinjaOne delivers a comprehensive solution for endpoint management by integrating oversight of desktops, laptops, and mobile devices into a single platform. It allows for the consistent implementation of policies across a variety of operating systems. With built-in monitoring capabilities, it safeguards endpoint security and enhances performance. The automation of patch management and software distribution minimizes the workload for administrators. Additionally, self-service options elevate the experience for users. Centralized dashboards offer an all-encompassing view of all endpoints under management. NinjaOne guarantees unified and secure endpoint management for organizations of all sizes.

Vulnerability Management

NinjaOne streamlines the process of managing vulnerabilities through constant risk monitoring. Its automated patching feature minimizes potential threats across endpoints and servers. IT teams receive alerts for any unresolved vulnerabilities, ensuring prompt attention. With dashboards that offer real-time insights into the organization's risk status, users can stay informed. Compliance with security standards is documented through comprehensive reports. Additionally, the platform supports scalable remediation workflows via various integrations. NinjaOne is dedicated to keeping IT environments secure and current.

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Website Monitoring

NinjaOne enhances its monitoring features for both websites and web applications. It monitors uptime, response times, and various performance indicators. Technicians receive alerts when there are any issues related to availability or performance. Comprehensive reports provide stakeholders with insights into service reliability. The platform's integration with automation enables preemptive solutions to potential problems. This ensures that essential websites stay accessible to users. NinjaOne promotes the ongoing delivery of dependable web services.

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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