Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OpManager MSP is a comprehensive monitoring and management tool from ManageEngine that allows service providers to monitor network devices for their clients. It has an easy-to use interface that streamlines management tasks and reduces workload. It also helps optimize the performance of client network devices. OpManager MSP provides network visualization capabilities to provide a consolidated view across multiple client networks. Resources can be saved by automating basic maintenance tasks and troubleshooting and by analyzing network performance. The new NCM Add-on in OpManager MSP enables managed service providers (MSPs) to efficiently manage network configurations and compliance, as well as identify firmware vulnerabilities, for improved security. This tool simplifies management of multi-client network and various components, eliminating the requirement for multiple tools.

Description

iTRACS serves as a comprehensive Data Center Infrastructure Management (DCIM) solution that harnesses the power of AI to deliver cohesive asset visibility across data centers, inside plants, and outside plants, thus promoting data-centric management practices. This platform empowers users to visualize and fine-tune their complete infrastructure from a singular interface, granting them insights into asset management, network connections, power distribution, and much more. By utilizing iTRACS, users can effectively plan, design, monitor, troubleshoot, simulate, and evaluate the performance of their infrastructure, which aids in making informed decisions and developing proactive strategies for enhanced operational efficiency. Among its standout features are remote management options, detailed connectivity mapping to follow the flow from utility to end device, smooth integration with third-party applications via REST APIs, robust reporting capabilities with customizable outputs, and comprehensive 3D visualization that aids in planning and minimizes errors. Furthermore, iTRACS enhances collaboration and communication among teams, ensuring that everyone has access to the same up-to-date information for improved decision-making processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$795
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

India

Website

www.manageengine.com/network-monitoring-msp/

Vendor Details

Company Name

CommScope

Founded

1976

Country

United States

Website

www.itracs.com

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring Yes 
Scheduling No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Alternatives

Alternatives

netTerrain DCIM Reviews

netTerrain DCIM

Graphical Networks
netTerrain OSP Reviews

netTerrain OSP

Graphical Networks
ROUTEMASTER OSP Reviews

ROUTEMASTER OSP

ROUTEMASTER