Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Desktop Central MSP provides remote Windows desktop administration and management for managed service providers. Desktop Central MSP is suitable for MSPs of any size. It allows MSPs to remotely manage and control their customers' devices (including desktops and servers) to perform maintenance or make changes. MSPs have the option to choose between two editions Desktop Central MSP software: the enterprise and free edition.
Description
Manage your organization's desktop icons effortlessly with XIA Links, a user-friendly tool that allows for centralized control over the shortcuts visible to users. This software enables system administrators to efficiently oversee the shortcuts shown on all computers from a single dashboard, saving valuable time. You can organize shortcuts into categories such as Accessories, Microsoft Office, Websites, and Network Drives for better accessibility. Additionally, it allows for the configuration of various application locations, ensuring that shortcuts to nonexistent applications are automatically concealed. You can also define specific users or groups, along with computer names and network addresses, to precisely control the visibility of each shortcut. Each shortcut can support different versions of applications or installation paths across various devices. You have the capability to specify which users, computers, or networks can access each individual shortcut, while also empowering end-users to troubleshoot and repair applications directly through their shortcuts. This comprehensive management tool enhances user experience and streamlines desktop organization within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Axonius
Yes
Control D
Yes
HivePro Uni5
Yes
OctoXLabs
Yes
Quickwork
Yes
ScalePad Lifecycle Manager
Yes
ServiceNow
Yes
Zendesk
Yes
Integrations
Axonius
No
Control D
No
HivePro Uni5
No
OctoXLabs
No
Quickwork
No
ScalePad Lifecycle Manager
No
ServiceNow
No
Zendesk
No
Pricing Details
$22.50 per year
Free Trial
Yes
Free Version
Yes
Pricing Details
$800 one-time payment
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zoho
Founded
1996
Country
United States
Website
www.manageengine.com/desktop-management-msp/
Vendor Details
Company Name
CENTREL Solutions
Founded
2008
Country
United Kingdom
Website
www.centrel-solutions.com/xialinks/desktop-shortcut-manager.aspx
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
No
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
School Management
Bookstore Management
No
Cafeteria Management
No
Curriculum Management
No
Facility Management
No
Financial Management
No
Higher Education
Yes
Housing Management
No
Independent / Private
Yes
K-12
Yes
Library Management
No
Online Calendar
Yes
Online Payments
Yes
Parent / Student Portal
No
Preschool
No
Reporting/Analytics
Yes
School District
Yes
Special Education
Yes
Vocational / Trade Schools
No