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features
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support

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Description

Desktop Central MSP provides remote Windows desktop administration and management for managed service providers. Desktop Central MSP is suitable for MSPs of any size. It allows MSPs to remotely manage and control their customers' devices (including desktops and servers) to perform maintenance or make changes. MSPs have the option to choose between two editions Desktop Central MSP software: the enterprise and free edition.

Description

TekSIP for Windows is a SIP Registrar as well as a SIP Proxy. TekSIP supports UDP (IPv4 & IPv6), TCP (IPv4 & IPv6), TLS, and WebSocket transports. Only commercial editions support Secure WebSocket and TLS. TekSIP has been tested on Microsoft Windows Vista and Windows 7/8/10/11 servers. TekSIP is a signaling service for WebRTC based SIP-based phones. TekSIP is compliant with RFC 3261 and RFC 3263. It also complies to RFC 3581, RFC 3891, RFC 3311 and RFC 3481. It supports NAT traversal, ENUM. Please refer to Readme for technical details on NAT traversal. You can choose the IP address that will be listened to and alternative SIP endpoints when making outgoing calls. You can also log the session details in a log and monitor registrations and active sessions in real-time. Windows Performance Monitor (Perfmon.exe) allows you to monitor the number of active sessions and registrations. TekSIP redirects calls to an alternate endpoint if the called endpoint is not available (Offline, busy ...). GUI can be used to terminate an active SIP session.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axonius Yes 
Control D Yes 
HivePro Uni5 Yes 
OctoXLabs Yes 
Quickwork Yes 
ScalePad Lifecycle Manager Yes 
ServiceNow Yes 
TekRADIUS No 
Zendesk Yes 

Integrations

Axonius No 
Control D No 
HivePro Uni5 No 
OctoXLabs No 
Quickwork No 
ScalePad Lifecycle Manager No 
ServiceNow No 
TekRADIUS Yes 
Zendesk No 

Pricing Details

$22.50 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

$239
Freeware version allows maximum 3 SIP endpoints registration and 3 simultaneous SIP sessions. Enterprise edition allows upto 100 simultaneous registration and SIP sessions. Following features are not supported in free edition;

Enterprise
* SDP Manipulation
* TLS Transport
* SMPP Gateway

SP
* Enterprise features
* External Authenticator
* SRTP -> RTP interworking
* WebRTC Media Gateway
* Unlimited number of simultaneous SIP registrations and sessions
* Route incoming calls to registered extensions
* IPv6 support
* RADIUS AAA
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Zoho

Founded

1996

Country

United States

Website

www.manageengine.com/desktop-management-msp/

Vendor Details

Company Name

KaplanSoft

Founded

2011

Country

Turkey

Website

www.kaplansoft.com

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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