Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Desktop Central MSP provides remote Windows desktop administration and management for managed service providers. Desktop Central MSP is suitable for MSPs of any size. It allows MSPs to remotely manage and control their customers' devices (including desktops and servers) to perform maintenance or make changes. MSPs have the option to choose between two editions Desktop Central MSP software: the enterprise and free edition.
Description
Pckgr RMM is a cloud-centric platform designed for IT teams and managed service providers (MSPs) to oversee Windows and macOS endpoints efficiently. The web interface allows for the deployment of applications from a selected catalogue, facilitates scheduled updates, manages software inventories, organizes device groups, monitors deployments, and executes scripts tailored for both Windows and macOS systems. Administrators have the ability to handle Windows policies and updates while assessing application vulnerabilities linked to known CVEs. Additionally, the service offers features like endpoint enrollment, multi-tenant management, and comprehensive audit logging. Built-in browser-based remote desktop functionality is available for both Windows and Mac devices, promoting seamless support. Pckgr RMM can easily integrate with existing mobile device management solutions, enhancing its versatility. A complimentary plan is available for up to five devices, while the Pro tier begins at $10 per month with an added fee of $1 per device each subsequent month, making it a flexible option for various organizations. This structure allows businesses of different sizes to find a suitable plan that meets their endpoint management needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axonius
Yes
Control D
Yes
HivePro Uni5
Yes
OctoXLabs
Yes
Quickwork
Yes
ScalePad Lifecycle Manager
Yes
ServiceNow
Yes
Zendesk
Yes
Integrations
Axonius
No
Control D
No
HivePro Uni5
No
OctoXLabs
No
Quickwork
No
ScalePad Lifecycle Manager
No
ServiceNow
No
Zendesk
No
Pricing Details
$22.50 per year
Free Trial
Yes
Free Version
Yes
Pricing Details
$10/month
Free for up to 5 devices. Pro is $10/month for up to 10 devices, then $1 per additional device/month. The vendor states that all features are included with no per-technician fees.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zoho
Founded
1996
Country
United States
Website
www.manageengine.com/desktop-management-msp/
Vendor Details
Company Name
Pckgr
Founded
2022
Country
Australia
Website
pckgr.com
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
No
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Alternatives
Alternatives
No Alternatives