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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enable secure remote access for privileged sessions by centralizing, safeguarding, and overseeing remote connections that grant privileged access to essential business systems. This tailored privileged session management solution is designed specifically for enterprises. To maintain productivity, it is crucial for businesses to allow authorized personnel to access vital systems from any location and at any hour. However, providing such access to remote privileged users introduces significant security and privacy risks, and traditional solutions, like VPNs, often fall short due to their lack of flexibility. What contemporary enterprises require is a robust solution that facilitates direct access to every element of their infrastructure, whether in public or private clouds, while implementing detailed access controls, monitoring and recording all activities, along with offering real-time oversight of each privileged session. With ManageEngine Access Manager Plus, organizations can efficiently manage and secure their privileged session access through an intuitive web-based platform. This not only enhances security but also streamlines operational workflows, ensuring that businesses can operate smoothly while maintaining stringent access controls.

Description

With RISE Remote Support, you can seamlessly manage your entire support workflow on a single platform, from the initial problem identification to the storage of the collaboratively developed solution in the knowledge database. This approach ensures that all participants have access to structured, clear, and comprehensible information throughout the process. The system is compatible with various end devices, including desktop computers, laptops, smartphones, and smart glasses, allowing for flexibility in use. You can easily share a wide range of documents, such as videos, photos, PDFs, and 3D objects, whether they were created on-site or imported from other systems, ensuring that your team and customers have the precise materials necessary to address the issue at hand. In today's communication landscape, voice messages have become a vital tool, often eliminating the need for tedious typing and facilitating problem identification and resolution. Furthermore, the saying "a picture is worth a thousand words" holds true, especially when utilizing our image editor, which enables you to enhance and modify your images quickly and effortlessly for clearer communication. This comprehensive tool not only streamlines support processes but also enriches the user experience by fostering effective collaboration and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AuthPoint Yes 
Check Point IPS Yes 
Check Point Infinity Yes 
Cisco Duo Yes 
DNSWatch Yes 
InsightCloudSec Yes 
Jira Yes 
Jira Work Management Yes 
Nexpose Yes 
Nucleus Yes 
Okta Yes 
ServiceNow Yes 
ThreatSync Yes 

Integrations

AuthPoint No 
Check Point IPS No 
Check Point Infinity No 
Cisco Duo No 
DNSWatch No 
InsightCloudSec No 
Jira No 
Jira Work Management No 
Nexpose No 
Nucleus No 
Okta No 
ServiceNow No 
ThreatSync No 

Pricing Details

$495 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ManageEngine

Country

India

Website

www.manageengine.com/privileged-session-management/

Vendor Details

Company Name

RISE Technologies

Founded

2016

Country

Germany

Website

rise-rs.de/produkt/

Product Features

Privileged Access Management

Application Access Control No 
Behavioral Analytics No 
Credential Management No 
Endpoint Management No 
For MSPs No 
Granular Access Controls Yes 
Least Privilege Yes 
Multifactor Authentication Yes 
Password Management No 
Policy Management No 
Remote Access Management Yes 
Threat Intelligence No 
User Activity Monitoring Yes 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

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