Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Mambo.IO is a leading option for an on-premise, open-source gamification platform. With gamified solutions for customer loyalty, employee engagement, and training / elearning, Mambo.IO allows both custom and off-the-shelf development for your gamification efforts.
Customer Loyalty: When it comes to purchasing goods or using products, customers have a wide variety of choices, which is why more than 50 percent of customers will not hesitate to buy or use a competitors product after doing business with you. Gamification and the Mambo.IO Platform will help you drive long-term customer loyalty and user engagement with your products and services. Whether you’re looking to increase sales, improve user engagement or create unique marketing experiences, Mambo.IO can help.
Employee Productivity: Only 30 percent of employees are engaged, this leaves 70 percent who do not care for their colleagues, your customers or business. Use the Mambo.IO platform to increase the knowledge, satisfaction and performance of employees. With gamification you can drive the adoption of all your enterprise applications and improve the overall health of your business.
Description
Let's be honest, while CRM systems provide numerous features designed to enhance business efficiency, many users often express dissatisfaction with them. They frequently perceive the process of integrating and utilizing a CRM as cumbersome and annoying due to various factors, including a steep learning curve, repetitive data input, and an overall lack of user-friendliness. As a result, numerous CRM implementations tend to falter shortly after they are set up. Given these strained interactions, a pertinent question emerges: how can teams cultivate a better relationship with their CRM systems? One effective approach is to introduce a social and gamified CRM solution. By incorporating these elements, users typically find it easier to engage with the software, enjoy their routine tasks more, and ultimately enhance their productivity during work hours. A notable example is Zurmo, an innovative open-source CRM that was among the pioneers in embracing the gamification trend, seamlessly blending motivational techniques with core sales automation features to create a more engaging user experience. This approach not only helps in user retention but also fosters a collaborative environment where teams can thrive together.
API Access
Has API
No
API Access
Has API
No
Integrations
Boomi
Yes
Gmail
No
Google Analytics
No
Google Workspace
No
InterServer
No
Microsoft Outlook
No
MuleSoft Anypoint Platform
Yes
Integrations
Boomi
No
Gmail
Yes
Google Analytics
Yes
Google Workspace
Yes
InterServer
Yes
Microsoft Outlook
Yes
MuleSoft Anypoint Platform
No
Pricing Details
$0.01/user/month
Free Trial
Yes
Free Version
No
Pricing Details
$8 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Mambo Solutions
Founded
2014
Country
United Kingdom
Website
mambo.io
Vendor Details
Company Name
EspoCRM
Founded
2010
Website
www.espocrm.com/open-source/zurmo/
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
No
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No