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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.

Description

Synctrack is a platform designed specifically for Shopify merchants to enhance the post-purchase experience. It assists ecommerce businesses in effectively managing and improving the customer journey after the checkout process, covering aspects such as payment tracking, shipment visibility, delivery notifications, returns, and exchanges. With Synctrack PayPal Tracking Sync, order tracking details are automatically synchronized with PayPal and Stripe, enabling merchants to maintain up-to-date payment records, facilitate quicker fund releases, and minimize the likelihood of payment disputes and chargebacks. Additionally, Synctrack Order Tracking offers a personalized order tracking webpage where customers can check their orders, view the latest shipment status, follow delivery progress, access carrier details, and review tracking history. Merchants have the flexibility to tailor the tracking interface with their branding, suggest products, provide support links, and integrate social media, creating a cohesive experience for their customers. This comprehensive approach not only enhances customer satisfaction but also fosters brand loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Foursixty Yes 
Google Analytics Yes 
Gorgias Yes 
Instagram Yes 
Justuno Yes 
Klaviyo Yes 
Nosto Yes 
Olark Yes 
Shopify Plus Yes 
Yotpo Yes 
YouTube Yes 
Zendesk Yes 

Integrations

Shopify Yes 
Foursixty No 
Google Analytics No 
Gorgias No 
Instagram No 
Justuno No 
Klaviyo No 
Nosto No 
Olark No 
Shopify Plus No 
Yotpo No 
YouTube No 
Zendesk No 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Malomo

Founded

2018

Country

United States

Website

gomalomo.com

Vendor Details

Company Name

Synctrack

Founded

2017

Country

Vietnam

Website

synctrack.io

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

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Alternatives

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