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Average Ratings 0 Ratings

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features
design
support

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Description

Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.

Description

The era when next-day delivery was a unique selling proposition for retailers has passed; it is now a standard expectation among consumers, necessitating that businesses find ways to distinguish themselves in order to cultivate genuine customer loyalty. Primis connects seamlessly with all major carrier networks, along with emerging carriers that are gaining traction in the market, and we are also open to integrating additional carriers as needed. At Primis, we believe that the post-purchase experience is just as vital to a brand's success as having a user-friendly and aesthetically pleasing e-commerce platform. Failing to optimize this crucial stage can alienate customers, lead to increased "where is my order?" inquiries, and forfeit valuable opportunities to impress and retain your clientele. In today's competitive landscape, businesses must prioritize every aspect of the customer journey to foster lasting relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Amazon No 
BigCommerce No 
Foursixty Yes 
Google Analytics Yes 
Gorgias Yes 
Instagram Yes 
Justuno Yes 
Klaviyo Yes 
Magento No 
Nosto Yes 
Olark Yes 
Salesforce No 
Shopify Plus Yes 
WooCommerce No 
Yotpo Yes 
YouTube Yes 
Zendesk Yes 

Integrations

Shopify Yes 
Amazon Yes 
BigCommerce Yes 
Foursixty No 
Google Analytics No 
Gorgias No 
Instagram No 
Justuno No 
Klaviyo No 
Magento Yes 
Nosto No 
Olark No 
Salesforce Yes 
Shopify Plus No 
WooCommerce Yes 
Yotpo No 
YouTube No 
Zendesk No 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Malomo

Founded

2018

Country

United States

Website

gomalomo.com

Vendor Details

Company Name

PRIMIS

Founded

2020

Country

United Kingdom

Website

primis.cx

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Alternatives

Alternatives

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