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support

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Description

MakePlans is an easy-to-use system for event registration and appointment booking. Your customers can book quickly and easily. Customers choose a service and a time slot. You spend less time on the telephone and more time with clients. Notification screenshot The appointment is automatically added into their calendar. You have less to worry about with every step of the booking being automated. There are no double bookings and there are no misunderstandings over the phone. Reminders sketch We send reminders via SMS to your customers. Reduce no-shows Profits will increase. MakePlans allows customers to book appointments online. It is easy to use. Customers can book appointments during normal business hours or sign up for events at specific times through the booking site. The customer will receive a confirmation email or SMS. They can add the booking to their calendar and a reminder will be sent before the booking begins.

Description

Mikkom's online booking platform stands out as one of the most adaptable solutions available today. It can autonomously generate appointment settings or efficiently respond to direct inputs from third-party legacy systems, all while perfectly aligning with a brand's identity to foster client trust throughout the booking process. With mCB, users benefit from an unmatched capacity to create intricate booking schedules. The platform allows for easy integration of locations, services, and resources, while also enabling the configuration of access requirements for various service types. Additionally, it automates the distribution of relevant documentation, incorporating built-in, multi-language notifications and cancellation options to minimize missed appointments. Mikkom’s online booking solution features comprehensive reporting tools that monitor essential information, which is vital for maintaining an organized and effective operation. This functionality not only simplifies the extraction of crucial data but also enhances the analysis of booking trends and access methods, allowing businesses to refine and precisely target their offered services. Ultimately, the flexibility and robustness of Mikkom's system ensure that it can adapt to the evolving needs of any organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

24SevenOffice Yes 
Braintree Yes 
Campaign Monitor Yes 
Confrere Yes 
Easyflow Yes 
Highrise Yes 
Mailchimp Yes 
MailerLite Yes 
PayPal Point of Sale Yes 
Salesforce Yes 
Slack Yes 
Stackreaction Yes 
Stripe Yes 
Zapier Yes 

Integrations

24SevenOffice No 
Braintree No 
Campaign Monitor No 
Confrere No 
Easyflow No 
Highrise No 
Mailchimp No 
MailerLite No 
PayPal Point of Sale No 
Salesforce No 
Slack No 
Stackreaction No 
Stripe No 
Zapier No 

Pricing Details

$9/month
Per resource per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MakePlans

Founded

2010

Country

Norway

Website

makeplans.net

Vendor Details

Company Name

Mikkom

Country

United Kingdom

Website

www.mikkom.com

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access Yes 
Multi-Location No 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Event Booking

Attendee Management No 
Confirmation/Reminders No 
Discount/Coupon Management No 
Event Calendar No 
Marketing Management No 
Online Payments No 
Online Registration No 
Social Media Promotion No 
Wait List Management No 
Website Management No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Meeting Room Booking System

Digital Signage No 
Internal Meetings No 
Multi-Location No 
Online Booking No 
Payment Processing No 
Third Party Booking No 
Utilization Reporting No 
Vendor Management No 
Visitor Management No 

Registration

Activity Registration No 
Attendance Management Yes 
Badge Management No 
Calendar Management Yes 
Class Registration Yes 
Contact Management Yes 
Event Registration Yes 
Form Builder Yes 
Group Registration Yes 
Marketing Management No 
Online Registration Yes 
Onsite Registration No 
Payment Processing Yes 
Refund Automation No 
Self Check-In No 
Surveys & Feedback No 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments Yes 
Room Booking Management Yes 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop Yes 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments No 
Self Service Portal Yes 
Staff Scheduling No 

Alternatives

Alternatives