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features
design
support

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Description

Maintenance Pro Web is a cloud-based computerized maintenance management system that assists organizations in overseeing both preventive and repair maintenance for their equipment, facilities, and assets from any device that has internet access. By offering centralized maintenance data, it empowers users to keep an eye on assets, organize tasks, and manage operations in real time, no matter where they are located. Users can generate and monitor work orders from the moment they are reported until they are finished, assign responsibilities to technicians, and keep track of progress to guarantee timely completion. Preventive maintenance can be scheduled according to time intervals, specific dates, or usage metrics, with automatic alerts sent through on-screen notifications, email, or mobile devices when maintenance is due. Additionally, the system facilitates the management of repair requests, enabling operators to document issues that can then be transformed into work orders for necessary corrective actions. This comprehensive approach not only streamlines maintenance processes but also enhances overall operational efficiency for organizations.

Description

A bank's network for distribution can be quite vast, and as the number of devices grows, so does the volume of data that needs to be managed. This necessitates effective management and servicing of these devices to reduce maintenance expenses, enhance service quality, and ensure seamless user access. To address this requirement for thorough performance evaluation of all customer-facing devices—such as ATMs, Automated Service Devices (ASDs), kiosks, tablets, Digital Signage Monitors, and Power Distribution Units (PDUs)—Auriga has introduced WWS Asset Management, a module within the WinWebServer (WWS) suite. The WWS Asset Management tool allows banks to effectively survey, monitor, and analyze all equipment across their network. By centralizing and sharing crucial information, banks can maintain a consistent overview of each asset’s life cycle. This application gathers essential data such as the device's location, operational status, and details on hardware and software components, including XFS software and custom software, along with connected peripherals. Additionally, it empowers banks to make informed decisions that can lead to enhanced operational efficiency and improved customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Sheets Yes 
Microsoft Excel Yes 

Integrations

Google Sheets No 
Microsoft Excel No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Innovative Maintenance Systems

Founded

1994

Country

United States

Website

www.mtcpro.com/maintenance-pro-web/

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/business-analytics/wws-asset-management/

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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