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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Tailored for businesses that rely on mass mailing, GrayHair's mail tracking solutions enable you to understand the delivery influence of every piece sent. By utilizing our comprehensive services and established guidelines, you can surpass typical industry benchmarks. The nation’s largest mailers place their confidence in our tracking system to ensure that their communications, whether statements or promotional campaigns, reach the intended recipient promptly. Leverage the Postal Service’s Informed Visibility® data to gain critical insights into your mailing operations. Discover optimal timing for when your audience is most likely to engage with your offers, as well as the ideal days for delivery. Monitor each mailpiece throughout the postal journey, from the moment of entry to when it arrives in homes. Identify the precise locations of your mailings and narrow down the actual dates of delivery. Transform your postal analytics into actionable strategies that allow for testing of different delivery methods, enhancement of response rates, effective initiation of follow-up actions, and early detection of issues. Our intuitive analytics dashboards facilitate rapid decision-making through visual representations and clear data presentation, empowering you to act swiftly and efficiently. Elevate your mailing performance by harnessing data-driven strategies that maximize engagement and delivery success.

Description

WTS is an innovative cloud-based tracking system designed to monitor incoming mail from the moment it arrives at your facility until it reaches the final recipient, ensuring both reliability and full transparency throughout the process. Users can easily record and label incoming items by utilizing barcode scanning through a provided handheld device. Upon scanning, a notification email is dispatched to inform the intended recipient of their mail's arrival. The system can be accessed via a web portal on any computer at any time, allowing users to check the status, including time and location details. A signature is collected upon delivery to verify receipt of the package. Having a comprehensive view of your internal delivery workflow is crucial for prompt responses to inquiries. WTS not only helps locate packages but also allows users to trace their entire movement history via either desktop or mobile applications. This enables mailroom staff to minimize the time spent on resolving Proof of Delivery conflicts while equipping them with the necessary tools to manage the entire chain of custody effectively. With WTS, you can expect improved reliability, consistent service levels, and enhanced satisfaction among your customers. Additionally, this streamlined approach can significantly boost overall operational efficiency and contribute to a more organized mailroom environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GrayHair Software

Founded

2000

Country

United States

Website

grayhairsoftware.com/mail-tracking/

Vendor Details

Company Name

Quadient

Founded

2015

Country

United States

Website

www.quadient.com

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture No 

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

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