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Description
Tailored for businesses that rely on mass mailing, GrayHair's mail tracking solutions enable you to understand the delivery influence of every piece sent. By utilizing our comprehensive services and established guidelines, you can surpass typical industry benchmarks. The nation’s largest mailers place their confidence in our tracking system to ensure that their communications, whether statements or promotional campaigns, reach the intended recipient promptly. Leverage the Postal Service’s Informed Visibility® data to gain critical insights into your mailing operations. Discover optimal timing for when your audience is most likely to engage with your offers, as well as the ideal days for delivery. Monitor each mailpiece throughout the postal journey, from the moment of entry to when it arrives in homes. Identify the precise locations of your mailings and narrow down the actual dates of delivery. Transform your postal analytics into actionable strategies that allow for testing of different delivery methods, enhancement of response rates, effective initiation of follow-up actions, and early detection of issues. Our intuitive analytics dashboards facilitate rapid decision-making through visual representations and clear data presentation, empowering you to act swiftly and efficiently. Elevate your mailing performance by harnessing data-driven strategies that maximize engagement and delivery success.
Description
Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$299 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrayHair Software
Founded
2000
Country
United States
Website
grayhairsoftware.com/mail-tracking/
Vendor Details
Company Name
Excercio
Founded
2000
Country
United States
Website
paklog.excercio.com
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture