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ease
features
design
support

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Description

Tailored for businesses that rely on mass mailing, GrayHair's mail tracking solutions enable you to understand the delivery influence of every piece sent. By utilizing our comprehensive services and established guidelines, you can surpass typical industry benchmarks. The nation’s largest mailers place their confidence in our tracking system to ensure that their communications, whether statements or promotional campaigns, reach the intended recipient promptly. Leverage the Postal Service’s Informed Visibility® data to gain critical insights into your mailing operations. Discover optimal timing for when your audience is most likely to engage with your offers, as well as the ideal days for delivery. Monitor each mailpiece throughout the postal journey, from the moment of entry to when it arrives in homes. Identify the precise locations of your mailings and narrow down the actual dates of delivery. Transform your postal analytics into actionable strategies that allow for testing of different delivery methods, enhancement of response rates, effective initiation of follow-up actions, and early detection of issues. Our intuitive analytics dashboards facilitate rapid decision-making through visual representations and clear data presentation, empowering you to act swiftly and efficiently. Elevate your mailing performance by harnessing data-driven strategies that maximize engagement and delivery success.

Description

Mailroom is a comprehensive system for tracking incoming parcels and managing Proof of Delivery (POD), utilizing both PC-based software and handheld data capture devices to facilitate the monitoring of mail and packages as they move from the mailroom to the intended recipients within your organization. This secure on-premise software solution operates entirely behind your organization's firewalls, ensuring that sensitive information remains protected. Upon arrival at the mailroom, each incoming item—whether it be letters, parcels, or packages—is assigned a barcode, or alternatively, the external courier's barcode can be utilized for greater efficiency. These items are subsequently registered in the internal mail tracking system via a barcode scanner linked to the PC software, allowing for meticulous documentation of various details such as package contents, reference numbers, courier information, weight, and item type, including classifications like large letters or boxes. Additionally, the system offers the option to automatically send an email notification to recipients, informing them that a mail item has been successfully received on their behalf, enhancing communication and streamlining the process. This innovative approach not only improves tracking accuracy but also elevates the overall efficiency of mail handling within the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GrayHair Software

Founded

2000

Country

United States

Website

grayhairsoftware.com/mail-tracking/

Vendor Details

Company Name

TSC Business Solutions

Founded

2008

Country

United Kingdom

Website

www.tscbs.co.uk

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture No 

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management Yes 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management Yes 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

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