Average Ratings 3 Ratings

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Description

MailMeter is an email archiving and compliance solution with an advanced investigative interface made specifically for organisations that need to perform frequent in-depth searching and analysis for compliance, public records and eDiscovery on past email activity, email messages and attachments. It offers group searching, tagging, export capabilities and much more. Waterford Technologies simplifies data management by providing cutting edge technology and unlimited unrivalled support.

Description

Many businesses recognize the significance of delivering exceptional service and support to their clients, yet they often face challenges in finding and implementing cost-effective technology solutions that can achieve these goals. Whether deployed on-premises or through hosting, VisNetic MailFlow stands out as a simple solution for enhancing customer service. This platform is specifically designed for managing customer emails, functioning similarly to a phone system that routes incoming calls. VisNetic MailFlow efficiently directs customer emails to the right care agent or team, making it an ideal tool for customer service departments and organizations that find it difficult to handle their incoming emails or elevate their email service standards. This user-friendly and budget-friendly email management system equips businesses with essential tools to leverage inbound emails and strengthen customer relationships effectively. Additionally, MailFlow seamlessly integrates with 3CX, enabling users to initiate calls and monitor call durations, further enhancing communication capabilities. By streamlining these processes, VisNetic MailFlow not only improves efficiency but also fosters a more responsive customer service environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Automation Yes 
Gmail Yes 
Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft Outlook Yes 

Integrations

Azure Automation No 
Gmail No 
Microsoft 365 No 
Microsoft Exchange No 
Microsoft Outlook No 

Pricing Details

$4/user/month
SaaS pricing available for cloud version and SaaS and perpetual pricing available for on-premise version.
Free Trial Yes 
Free Version No 

Pricing Details

$749.00/one-time/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Waterford Technologies

Founded

2000

Country

United States, Ireland, United Kingdom

Website

waterfordtechnologies.com

Vendor Details

Company Name

Deerfield Communications

Website

www.visnetic.com

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing No 
Environmental Compliance No 
FDA Compliance Yes 
HIPAA Compliance Yes 
ISO Compliance No 
Incident Management No 
OSHA Compliance Yes 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

eDiscovery

Case Analytics No 
Compliance Management Yes 
Discussion Threads Yes 
Document Indexing Yes 
Document Tracking No 
Full Text Extraction Yes 
Keyword Search Yes 
Metadata Extraction Yes 
Topic Clustering Yes 

Email Archiving

Access Control Yes 
Backup Management Yes 
Compliance Management Yes 
Data Deduplication Yes 
Data Export Yes 
Encryption Yes 
Retention Management Yes 
Storage Management Yes 
Threat Protection Yes 
eDiscovery Yes 

Email Management

Data Recovery Yes 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

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