Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Safeguard and send emails on a large scale with MailChannels, which helps identify malicious users and stops spammers from exploiting your systems. Keep track of outgoing emails to detect spam and any unusual sending patterns, thereby securing your customers' inboxes from spam, phishing, and other email-related dangers. The platform features a robust and user-friendly interface, streamlining the management of customer emails effectively. Our operations span across various cloud services, reducing the risk of single points of failure to maintain uninterrupted service availability. You can expect a response from a real person for your support tickets within 30 minutes, any time of day, year-round. MailChannels Outbound Filtering, a cloud-based SMTP relay service, actively spots and blocks spammers to guarantee dependable email delivery. By utilizing Outbound Filtering, you can resolve email delivery issues linked to IP address blocklisting. Additionally, the system automatically disables compromised accounts and scripts, bolstering your overall security posture while ensuring peace of mind. This layered approach not only enhances operational efficiency but also fortifies your email infrastructure against evolving threats.
Description
eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Hostbun
Yes
LeadsRain
Yes
VoiceDrop
Yes
eGain Knowledge+AI
No
Pricing Details
$79.99 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MailChannels
Founded
2004
Country
Canada
Website
www.mailchannels.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/email-management-software/
Product Features
Anti-Spam
Allow / Block List
No
Audit Log
No
Email Archiving
No
Email Recovery
No
Email Routing
No
Encryption
No
Fraud Detection
No
Quarantine
No
Reporting & Statistics
No
Spam Filter
No
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
No
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Email Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Encryption
No
Policy Management
No
Quarantine
No
Reporting/Analytics
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes