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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Safeguard and send emails on a large scale with MailChannels, which helps identify malicious users and stops spammers from exploiting your systems. Keep track of outgoing emails to detect spam and any unusual sending patterns, thereby securing your customers' inboxes from spam, phishing, and other email-related dangers. The platform features a robust and user-friendly interface, streamlining the management of customer emails effectively. Our operations span across various cloud services, reducing the risk of single points of failure to maintain uninterrupted service availability. You can expect a response from a real person for your support tickets within 30 minutes, any time of day, year-round. MailChannels Outbound Filtering, a cloud-based SMTP relay service, actively spots and blocks spammers to guarantee dependable email delivery. By utilizing Outbound Filtering, you can resolve email delivery issues linked to IP address blocklisting. Additionally, the system automatically disables compromised accounts and scripts, bolstering your overall security posture while ensuring peace of mind. This layered approach not only enhances operational efficiency but also fortifies your email infrastructure against evolving threats.

Description

Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hostbun Yes 
LeadsRain Yes 
VoiceDrop Yes 

Integrations

Hostbun No 
LeadsRain No 
VoiceDrop No 

Pricing Details

$79.99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MailChannels

Founded

2004

Country

Canada

Website

www.mailchannels.com

Vendor Details

Company Name

QX Global

Country

United Kingdom

Website

qxglobalgroup.com/product/qx-email-query-management-system/

Product Features

Anti-Spam

Allow / Block List No 
Audit Log No 
Email Archiving No 
Email Recovery No 
Email Routing No 
Encryption No 
Fraud Detection No 
Quarantine No 
Reporting & Statistics No 
Spam Filter No 

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes No 
Signature Management No 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Email Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Encryption No 
Policy Management No 
Quarantine No 
Reporting/Analytics No 
Whitelisting / Blacklisting No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

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