Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mail.ru Group is actively creating an ecosystem of services designed to assist millions in managing their online daily activities. The VK ecosystem offers users the ability to engage in communication, gaming, e-commerce, food delivery, transportation, job searching, and skill development while keeping them informed about current trends. This ecosystem encompasses a range of interconnected services that feature a voice assistant, a unified user account, a platform for mini applications, and an integrated payment system. In addition, Mail.ru Group offers diverse solutions aimed at the digital transformation of business operations, covering everything from online marketing to cloud-based services. By developing the VK ecosystem, Mail.ru Group aims to unify a broad spectrum of technologies and products. We hold the belief that technology should be created and refined for societal benefit. Our mission focuses on enhancing people's lives by ensuring that technology is straightforward and accessible to a wide audience, fostering inclusivity and innovation. Ultimately, we strive to empower individuals through the seamless integration of technological advancements into their everyday lives.
Description
Many businesses recognize the significance of delivering exceptional service and support to their clients, yet they often face challenges in finding and implementing cost-effective technology solutions that can achieve these goals. Whether deployed on-premises or through hosting, VisNetic MailFlow stands out as a simple solution for enhancing customer service. This platform is specifically designed for managing customer emails, functioning similarly to a phone system that routes incoming calls. VisNetic MailFlow efficiently directs customer emails to the right care agent or team, making it an ideal tool for customer service departments and organizations that find it difficult to handle their incoming emails or elevate their email service standards. This user-friendly and budget-friendly email management system equips businesses with essential tools to leverage inbound emails and strengthen customer relationships effectively. Additionally, MailFlow seamlessly integrates with 3CX, enabling users to initiate calls and monitor call durations, further enhancing communication capabilities. By streamlining these processes, VisNetic MailFlow not only improves efficiency but also fosters a more responsive customer service environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Boxcryptor
Yes
Cerebro
Yes
FinKoper
Yes
Mail Backup X
Yes
RaiDrive
Yes
TransferCloud.io
Yes
Yandex Mail
Yes
Integrations
Boxcryptor
No
Cerebro
No
FinKoper
No
Mail Backup X
No
RaiDrive
No
TransferCloud.io
No
Yandex Mail
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$749.00/one-time/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mail.ru
Country
Russia
Website
mail.ru/
Vendor Details
Company Name
Deerfield Communications
Website
www.visnetic.com
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No